If you haven’t already, please come by the property to fill out a paper application and if we are free we will interview on the spot!
Tru by Hilton Oxford
97 Ed Perry Blvd.
No appointment needed - just come by the proerty
We are available 10am – 2pm
We are looking to hire immediately, so the sooner you can come by the better as we may fill the positions.
Responsibilities:
- Perform night audit functions to ensure the accuracy and completeness of financial transactions
- Verify and balance entries and records of financial transactions
- Prepare reports summarizing daily operations and financial activities
- Handle guest check-ins and check-outs during the night shift
- Assist guests with inquiries, requests, and complaints in a professional and courteous manner
- Maintain a clean and organized front desk area
- Monitor security cameras and report any suspicious activities or incidents
- Collaborate with other hotel staff to ensure smooth operations during the night shift
Qualifications:
- Previous experience in night audit or hospitality management preferred
- Knowledge of hotel operations, including front desk procedures and reservation systems
- Strong customer service skills with the ability to handle difficult situations with tact and diplomacy
- Excellent phone etiquette and familiarity with phone systems
- Bilingual or multilingual skills are a plus, especially if able to communicate effectively with diverse guests
- Proficient in using computer software for data entry, report generation, and email communication
- Ability to work independently with minimal supervision and make sound decisions
- Strong attention to detail and accuracy in financial record keeping
As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. You will be responsible for performing night audit functions, handling guest check-ins and check-outs, addressing guest inquiries and concerns, and maintaining a secure environment. If you have previous experience in night audit or hospitality management, excellent customer service skills, and the ability to work independently, we would love to hear from you. Join our team today!
Overnight availability is a requirement 12am - 8am 2 shifts (possibley more)
- Check in guests, answer phones and take reservations
- Respond to guest complaints, requests and emergencies
- Reconcile accounts from end of day
- Balance the cash drawer and log receipts
- Investigate and resolve out-of-balance accounts
- Keep accurate financial records and ledgers
- Help prepare for forecasts and audits
- Checking in guests and handling their overnight requests
- Handling account reconciliation
- Complete all end of day tasks
- Computer knowledge is a must
- Maintaining & stocking of any and all food & beverage items
- Folding towels to assist laundry when slow
- Maintain clean lobby and always make sure coffee is hot
- Assist with breakfast on slow occupancy days.-
- Perform night audit functions to ensure the accuracy of financial transactions and guest records
- Verify and balance revenue and settlements, including credit card transactions
- Prepare and distribute daily reports to management and other departments
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with the check-in and check-out process as needed
- Maintain a clean and organized front desk area
```Experience```
- Previous experience in the hospitality industry is preferred
- Bilingual skills (English/Spanish) are a plus
- Familiarity with night audit procedures is highly desirable
- Knowledge of front desk operations and hotel management software is beneficial
- Proficiency in using phone systems and providing excellent phone etiquette
- Strong customer service skills with the ability to handle guest relations and provide exceptional guest services
Please note that this is a night shift position 12am-8am open 7 days per week.
We Never Close!!
Job Types: Full-time, Part-time, Seasonal
Pay: $13.00 - $14.00 per hour
People with a criminal record are encouraged to apply
Work Location: In person
