James Walker MD is seeking a reliable and professional Medical Front Desk Receptionist to join our growing healthcare team. The ideal candidate has prior medical office experience, strong customer service skills, and is comfortable working in a fast-paced clinical environment.
Epic EMR experience preferred.
This role is essential to maintaining smooth front office operations and ensuring an exceptional patient experience from check-in to check-out.
ResponsibilitiesGreet and check in patients in a professional and friendly mannerAnswer multi-line phones and schedule patient appointmentsVerify insurance eligibility and collect copays and balancesEnter and update patient demographics accurately in EMRManage appointment confirmations and reschedulingMaintain HIPAA compliance and patient confidentialityCoordinate with providers and clinical staff to support patient flowProcess patient check-out and schedule follow-up visitsMaintain an organized and welcoming reception area Qualifications1 year of medical receptionist or medical front desk experience requiredEpic EMR experience preferredKnowledge of insurance verification and copay collectionStrong computer and data entry skillsExcellent communication and customer service abilitiesAbility to multitask in a busy medical office settingHigh attention to detail and strong organizational skills Preferred SkillsFamiliarity with medical terminologyExperience in appointment scheduling softwareAbility to handle high patient volume efficien
