Please specify what location(s) you are interested in working at when submitting your application.
Locations Hiring:
- 2804 S College Rd, Wilmington
- 120 Market St, Wilmington
- 413 S College Rd, Wilmington
- 1119 Military Cutoff Rd, Wilmington
- 2238 S 17th St, Wilmington
- 503 Olde Waterford Way, Leland
Note: Pay is in ADDITION to TIPS!
Jimmy Johns is known for its fast, fresh gourmet sandwiches featuring fresh-baked bread, all-natural meats, and hand-sliced veggies. We offer an energetic work environment where you can learn new skills, hone your existing ones, and grow alongside a family of hospitality-focused, career-driven employees across the Wilmington area.
Are you experienced in food service, with an emphasis on providing fast, friendly service at high volumes? Do you enjoy motivating and coaching a team? Are you fanatical about keeping a clean restaurant, service efficiency, and order accuracy; all with a smile on your face and a warm welcome to customers?
If so, then you could be a shift leader. Shift Leaders are the quarterbacks on our service lines, ensuring fast, fresh 30-second service, a hospitality-first guest experience, and providing an efficient, focused environment for team members.
*Previous Experience Required: Suitable for experienced quick-serve/fast casual worker with at least 1 year related work experience and at least 6 months of experience as a shift manager or similar. Shift Leaders are required to go through a 5-part training program to hone all their JJ-specific skills and complete a minimum number of hours before being eligible for shift leader.
We are looking for Shift Leaders who value and display the following key habits:
1. PREPARED: Ensure you have everything needed - the product, people, and whatever else you need for a successful shift. Alert management if you don't.
2. CLEAN & NEAT STORE: Be sure front and back of house are always clean, organized, and fully stocked.
3. FOOD QUALITY: Be aware of product levels & current sales vs projections. Ensure great tasting, high quality food is served, and report any poor product in EOS report.
4. SHIFT MANAGEMENT: Keep people in their places to run an efficient, optimized shift. Clearly communicate tasks and ensure 100% integrity in shift procedures & daily paperwork.
5. ATMOSPHERE: Provide a pleasant, fast-moving atmosphere; welcoming guests, motivating delivery staff, and providing constant interaction with your crew from start to end of shift.
**
- Qualifications & Requirements:
- Able to stand for long periods of time, lift 50 pounds as needed during shift, and operate slicer.
- Manage and participate in opening, closing, and shift change functions.
- Manage employee attendance, communicate employee performance issues to store and senior management in performance conversations
- Perform general duties of hourly positions as needed.
- Reinforce and actively display high hospitality standards with team members, providing feedback to staff
- Ability to understand administrative POS (Point of Sale) functions, Run POS managerial reports as needed
- Ability to swallow pride and handle customer complaints, even when it may not directly be your fault.
- Execute all cash handling duties and manage delivery tips.
- Attain certification in all hourly positions
- Able to work flexible shifts and schedules, including some weekends and holidays.
Benefits of Working With Us:
- No fryers or grills! Leave work without smelling.
- Performance-based pay increases
- A clear career path with opportunities for advancement. Most managers and senior management started in hourly roles.
- Employee meal discounts
- Variety of hours available including day and evening, weekday and weekend.
This Company Describes Its Culture as:
- Detail-oriented -- quality and precision-focused
- Outcome-oriented -- results-focused with strong performance culture
- People-oriented -- supportive and fairness-focused
- Team-oriented -- cooperative and collaborative
Working days:
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Typical end time:
Typical start time:
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- Open to applicants under 18 years old, provided it is legally allowed for the job and location
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Work Remotely
Job Types: Full-time, Part-time
Pay: $11.00 - $18.00 per hour
Shift:
Experience:
- management: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
