We are seeking a mature and experienced Medical Receptionist to join our team in a full time capacity at a concierge primary care practice and medical spa. The ideal candidate will be a team player, a multi-tasker, and provide excellent customer service. The role requires someone who is people-oriented and comfortable interacting with patients from diverse backgrounds.
Responsibilities:
- Greeting Patients: Ensure a welcoming and professional atmosphere for all patients.
- Updating Medical Records: Maintain accurate and up-to-date medical records in the system.
- Answering Phones and Emails: Handle patient inquiries via phone and email efficiently.
- Scheduling Appointments: Coordinate appointments for patients, ensuring timely scheduling.
- New Patient Paperwork & Insurance Verification: Collect necessary paperwork from new patients and confirm insurance coverage.
- Chart and Membership Updates: Regularly update patient charts and membership details.
- Membership Guidance: Advise patients about available membership options and assist with the establishment of membership contracts.
- Point of Sale Checkout: Process patient payments and membership fees accurately.
- Assisting with Social Media & Marketing Emails: Help with the creation and distribution of marketing materials.
Qualifications:
- Previous Medical office and/or Aesthetic Office experience preferred, though front desk experience will also be considered.
- Strong communication and interpersonal skills. A mature, polished and professional demeanor in all interactions.
- Comfortable interacting with patients from diverse backgrounds.
- Ability to multi-task in a busy, fast-paced environment.
- Familiarity with social media and marketing strategies is a plus.
Job Types: Full-time
Pay: $16.00 - $18.00 per hour (based on experience)
Expected Hours: 35-40 hours per week
Schedule: 8-hour shifts
Work Location: In-person
Benefits:
- 401(k) matching (after one year of employment)
- Employee discount
- Paid time off
COVID-19 considerations: We are following CDC and Public Health Department guidelines. Proof of vaccination is not a requirement for employment.
If you are passionate about providing high-quality patient care and enjoy a collaborative environment, we would love to hear from you!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
Application Question(s):
- How many years of front desk experience do you have?
- What are your wage requirements? (Please refer to posted range)
- Are you interested in and have knowledge of aesthetic/medspa procedures?
- Share your LinkedIn Profile:
Experience:
- Medical office: 1 year (Preferred)
- Customer service: 2 years (Required)
Work Location: In person
