About Us
At Superior Dental Health, we are a family-owned and operated dental practice dedicated to providing exceptional patient care at every stage of the dental journey. We believe that outstanding dentistry starts with a supportive team environment built on collaboration, respect, and continuous learning. Our goal is to create positive experiences for both our patients and our team members.
We are seeking a friendly, organized, and patient-focused Dental Treatment Coordinator to join our growing team. This role is essential in helping patients understand their treatment options, navigate insurance and financial arrangements, and feel confident throughout their care experience.
What You'll Do
As our Dental Treatment Coordinator, you will serve as the bridge between patients and the clinical team by ensuring treatment plans are clearly communicated and smoothly coordinated.
Key Responsibilities
- Present and explain treatment plans, procedures, and financial options to patients with confidence and professionalism
- Serve as the primary point of contact for patient questions regarding treatment recommendations and scheduling
- Verify dental insurance benefits and eligibility
- Submit, track, and follow up on insurance claims and pre-authorizations
- Discuss financing options and assist patients with payment arrangements
- Schedule appointments efficiently to maximize patient flow and provider productivity
- Maintain accurate and confidential patient records
- Coordinate treatment scheduling with doctors and clinical staff
- Ensure all treatment documentation and necessary records are complete before procedures
- Educate patients on treatment expectations, post-operative care, and oral health recommendations
- Deliver exceptional customer service that promotes patient satisfaction and long-term relationships
QualificationsRequired
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to explain treatment plans and financial information clearly and compassionately
- Proficiency with computers and office software
- Professional, positive, and team-oriented attitude
Preferred
- Previous experience as a Dental Treatment Coordinator, Patient Coordinator, Dental Receptionist, or Front Office Team Member
- Dental office experience strongly preferred
- Knowledge of dental terminology, treatment planning, and insurance verification
- Experience with dental practice management software
- Familiarity with insurance claims processing and patient financing options
What We Offer
- Competitive pay based on experience
- Paid time off
- Paid holidays
- Opportunities for professional growth and continuing education
- Supportive family-oriented work environment
- Stable, long-term career opportunity
- Team-focused culture that values your contributions
Why Join Superior Dental Health?
At Superior Dental Health, you're more than just an employee—you're part of a team that genuinely cares about its patients and one another. If you're passionate about helping patients receive the care they need while creating an outstanding experience, we'd love to meet you.
Pay: $21.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Work Location: In person
