JOB DESCRIPTION
Receives, processes and coordinates work orders and maintenance service requests for Dallas County. Works within a well-defined framework of policies and procedures, under moderate supervision.
RESPONSIBILITIES
1. Receives, processes and coordinates work orders and maintenance service requests, for Dallas County.
2. Serves as the first point of contact for maintenance emergencies. Notifies appropriate personnel to respond to routine or emergency maintenance issues. Relays information regarding complaints and potential emergencies and to management.
3. Manages a complex database of work orders and maintenance service requests using the computer maintenance management system. Trains others in the use of the work order system.
4. Produces weekly reports related to construction activities.
5. Performs other duties as assigned.
QUALIFICATIONS
Education, Experience and Training:
Graduation from an accredited high school/GED Program. Two (2) years of clerical related experience or 30 hours of college or a combination of the two.
Special Requirements/Knowledge, Skills & Abilities:
Ability to type 30 wpm with knowledge of computer applications and standard word processing software.
Physical/Environmental Requirements:
May require prolonged sitting.
