Outpost TC Cafe Manager-
WHO WE ARE: Outpost, serving as the Traverse City outpost of The Mill Glen Arbor, is an ode to refined but comfortable sensibilities in both food and decor. A seamless blend of original history and modern elegance; Outpost’s open floor plan evokes a refined dining experience with a unique sense of home comfort. Fernhaus Studio (the hospitality group behind Outpost, The Mill Glen Arbor, and The Riverside Inn Leland) believes in a “whole house” mentality and we expect all departments (Pastry, Savory, Dining Room, Café and management) to support and motivate each other to achieve our goal of guest satisfaction. We're dedicated to creating a culture that supports a friendly work environment with reliable employment. There are many opportunities for growth within our company as we expand and grow our brand & business.
JOB DETAILS:
We are looking for an experienced manager to oversee the daily cafe operations of our high-volume cafe located on the corner of Front St. & Union St. As our cafe manager, you will work closely with the General Manager and culinary team to provide top-notch hospitality alongside fresh, from scratch, seasonal offerings to our patrons, while also overseeing daily operations & training. These responsibilities include ordering, inventory control, training staff, maintaining a clean and organized property, and ensuring a top-notch guest experience. This position reports to the General Manager of Outpost TC.
RESPONSIBILITIES:
- Strong commitment to excellence: Always do the right thing, especially when no one is looking
- Positive outlook and demeanor; negativity and malice will not be tolerated
- A desire to learn and grow in an exciting & quickly changing environment
- Sense of urgency
- Able to demonstrate exceptional leadership qualities, empowering your staff
- Lead and mentor the FOH team providing guidance, training, and fostering a positive work environment that encourages growth and teamwork
- Be accountable and present during your shifts while communicating effectively with management and general staff alike
- Collaborate with the General Manager and culinary team to update menus
- Monitor inventory levels, order supplies, and maintain budgets to achieve financial targets without compromising quality
- Maintain and enforce all food safety and sanitation regulations, ensuring a safe and clean work environment
- Work closely and openly communicate with the culinary team.
- Lead by example, exhibiting a strong work ethic, excellent hospitality skills, and a commitment to our company values
REQUIREMENTS & CHARACTERISTICS OF SUCCESS:
- At Least five years previous experience working in a fast-paced, high volume setting
- At least two years previous experience managing in a high-volume setting
- Unprecedented work ethic
- Proven leadership skills with the ability to motivate and guide a diverse team
- Understanding and proficiency of Google Suite, Microsoft Office, and other administrative tasks
- Knowledge of farm-to-table principles and experience working with locally sourced ingredients
- Strong organizational skills and the ability to manage multiple tasks while maintaining attention to detail
- Excellent communication skills to collaborate effectively with various teams and communicate instructions clearly
- Knowledge of food safety regulations and best practices
- Flexibility to work weekends and holidays as required
- Creative mindset with the ability to contribute innovative ideas to menu development
- A passion for supporting local businesses and contributing to a sustainable food culture
PHYSICAL DEMANDS:
The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, standing up 8+ hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.
The duties of this position may occasionally change. The Mill reserves the right to add or delete duties and responsibilities at the discretion of its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Please send resumes and references to [email protected]
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
Shift:
Work Location: In person
