Job Details
Under the general direction of the Director, Quality & Safety, the Quality & Safety Specialist will originate, facilitate, and expedite improvement efforts and education targeted at quality, patient safety, High Reliability Organization (HRO) initiatives, and process improvement activities that support departmental and organizational goals.
Job Description
Job Summary
Under the general direction of the Director, Quality & Safety, the Quality & Safety Specialist will originate, facilitate, and expedite improvement efforts and education targeted at quality, patient safety, High Reliability Organization (HRO) initiatives, and process improvement activities that support departmental and organizational goals.
- Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
- Utilizes and supports the implementation of the OnPoint Safety Management System (SMS) project management standards, processes, policies, methodologies, and tools (40%):
- Conducts reactive safety work, including ACA, DCA, and cRCA investigations.
- Performs proactive risk assessments such as FMECA and HAZOP analyses with guidance from senior Quality & Safety Specialists.
- Facilitates the identification, investigation, analysis, and management of safety events, near misses, and great catches using safety science principles.
- Oversees SMS project communication, including written and verbal communications.
- Develops, tracks, and reports quality assurance, performance, and utilization metrics for SMS initiatives.
- Supports quality improvement and patient safety initiatives that align with organizational goals (18%):
- Participates in clinical process improvement projects.
- Facilitates multidisciplinary teams and workgroups.
- Develops performance indicators, reviews metrics, and creates action plans.
- Supports safety and quality system redesign and pay-for-performance initiatives.
- Participates in hospital-wide committees (12%), including:
- Patient Safety Clinical Excellence Council
- Scorecard Temporary Action Groups
- Quality Assurance Performance Improvement Committees
- Other quality and safety committees as assigned
- Utilizes hospital and departmental software systems to input, retrieve, analyze, and present data. Regularly communicates findings and recommendations based on data analysis (10%).
- Performs other related duties as assigned (5%).
- Basic understanding of system safety principles.
- Ability to conduct Safety Event Evaluations (ACA, DCA, cRCA) with guidance.
- Ability to perform Proactive Risk Assessments (FBD, FMEA) with assistance.
- Supports organization-wide quality improvement initiatives.
- Basic knowledge of Lean Six Sigma principles.
- Assists with workout facilitation.
- Basic data analysis skills.
- Basic project management skills.
- Ability to lead teams through a project lifecycle.
- Effective presentation and communication skills.
Education
- Bachelor's degree required (field not specified).
- Registered Nurse preferred
Experience
- Process or quality improvement experience preferred.
- Experience presenting work at internal conferences or other public forums preferred.
- Lean Six Sigma Yellow Belt within 12 months of hire.
- Certified Professional in Patient Safety (CPPS) within 12 months of hire.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Albert Einstein Medical Center
Primary Location Address
5501 Old York Road, Philadelphia, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.
