Position Summary
The Leave Consultant administers and manages employee leave of absence programs for the University in accordance with federal and state regulations, University policies, and UT System guidelines. This position serves as a central resource for supervisors and employees regarding leave-related matters and ensures accurate, timely, and compliant processing of leave cases.
The Leave Consultant supports HR Operations by providing high-quality customer service, maintaining confidentiality, and contributing to the continuous improvement of leave and absence management processes, including system and workflow transitions.
Key Responsibilities
Leave Administration & Case Management - 40%
Manage end-to-end leave of absence cases from initiation through return-to-work, including medical, family, disability, and personal leave programs
Determine eligibility and coordinate approvals in accordance with applicable policies and regulations (e.g., FMLA, ADA, state leave laws)
Track leave status, duration, and required documentation while ensuring accuracy and compliance
Coordinate return-to-work processes, including partnering with other units to assist with workplace accommodations and modified duty assignments when applicable.
Employee and Departmental Support– 25%
Serves as the primary point of contact for employees, supervisors, and departments regarding leave processes and requirements.
Provides clear guidance on leave policies, timelines, and documentation requirements.
Maintains regular communication with employees and departments throughout the lifecycle of each leave case.
Collaborates with Payroll, Benefits, and HRIS to ensure seamless processing and accurate records.
Compliance & Policy Administration– 15%
Ensure compliance with all applicable federal, state, and institutional leave laws and policies
Maintain working knowledge of regulatory requirements (e.g., FMLA, ADA, USERRA)
Identify risks and escalate complex cases requiring legal review or accommodation evaluation
Assist in the development, revision, and implementation of leave policies and procedures.
Data Management & Reporting– 15%
Maintain accurate and confidential employee leave records and case documentation
Utilize HRIS and leave management systems to track cases and generate reports
Prepare audit-ready documentation and support compliance reviews
Analyze leave trends and provide insights into HR leadership
Process Improvement & Operations – 5%
Evaluate and recommend improvements to leave administration processes to enhance efficiency
Support system implementations and workflow optimization (e.g., ServiceNow or HRIS enhancements)
Develop job aids, procedures, and training materials for internal stakeholders
Ensure consistent application of leave policies across the organization.
Knowledge of all Microsoft Office software and able to learn and use institutional software systems.
Complies with all State and University policies.
Other duties may be assigned.
Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
