Veterinary Office Manager | On Point Animal Hospital
On Point Animal Hospital is looking for an experienced Veterinary Office Manager to help lead our team, support daily hospital operations, and create an excellent experience for our clients, patients, and staff.
This role is ideal for someone with at least 3 years of experience in the animal field who understands the pace, communication, and organization needed to keep a veterinary hospital running smoothly. We are looking for a confident, team-focused leader who can support daily operations, help guide the client service team, and work closely with doctors, technicians, assistants, and hospital leadership.
As our Office Manager, you will play an important role in the success of the hospital. You will help keep the team organized, support strong communication, assist with scheduling and administrative needs, and help create a positive and professional environment for both clients and staff.
What You’ll Do
In this role, you will help oversee the day-to-day operations of the animal hospital, with a focus on team support, client service, workflow efficiency, and administrative organization.
Responsibilities may include:
- Supporting the daily operations of the veterinary hospital
- Helping lead, train, and support the client service/front desk team
- Creating and maintaining staff schedules
- Supporting communication between doctors, technicians, assistants, reception, and leadership
- Helping maintain a positive, organized, and professional hospital environment
- Overseeing client service standards and helping resolve client concerns
- Monitoring workflows and identifying ways to improve hospital efficiency
- Assisting with inventory, supply ordering, and vendor communication
- Supporting billing, medical records, reminders, and administrative processes
- Helping maintain compliance with hospital policies and procedures
- Partnering with leadership to support team accountability, morale, and growth
What We’re Looking For
We are looking for someone who has strong experience in the animal care or veterinary field and understands how a successful animal hospital operates. The right person will be organized, approachable, professional, and comfortable balancing the needs of clients, patients, and team members throughout the day.
Qualifications:
- 3+ years of experience in the animal field required
- Experience in a veterinary hospital, animal hospital, pet care, boarding, grooming, shelter, or animal care environment required
- Previous leadership, supervisor, office manager, practice management, or team lead experience preferred
- Strong communication and customer service skills
- Ability to lead, support, and hold a team accountable in a professional way
- Comfortable working in a fast-paced veterinary or medical environment
- Strong organizational skills and attention to detail
- Ability to manage schedules, workflows, priorities, and daily challenges
- Experience with veterinary practice management software preferred
- Inventory, ordering, billing, or administrative experience is a plus
- A positive, team-focused attitude and genuine care for people and pets
Technology & Equipment
On Point Animal Hospital is equipped with tools that help our team provide high-quality veterinary care, including:
- Digital X-ray
- Ultrasound
- In-house laboratory
- Laser therapy
Benefits Offered
We value the people who help keep our hospital running and are proud to offer benefits that support our team, including:
- Paid Time Off
- Continuing Education allowance
- Retirement plan options
- 401(k)
- IRA
- Company 401(k) match
- Employee discounts
Why Join On Point Animal Hospital?
At On Point Animal Hospital, we care deeply about creating a hospital environment where clients feel supported, pets receive excellent care, and our team feels valued. The Office Manager is a key part of that mission.
You will have the opportunity to make a real impact on the daily success of the hospital, support a team that cares about its work, and help create a smooth, welcoming experience for every client and patient who walks through our doors.
This Role May Be a Good Fit If You’ve Worked As A:
Veterinary Office Manager, Animal Hospital Office Manager, Veterinary Practice Manager, Veterinary Reception Manager, Veterinary Client Service Supervisor, Veterinary Team Lead, Animal Care Manager, Kennel Manager, Pet Care Manager, or Veterinary Hospital Administrator.
Apply Today
If you have 3+ years of experience in the animal field and are ready to step into a leadership role where your organization, communication, and passion for veterinary care can make a difference, we would love to hear from you.
Apply today to join On Point Animal Hospital as our next Veterinary Office Manager.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Paid time off
Work Location: In person