About the Position
Lakeside Collision is seeking a motivated and experienced Office Assistant to oversee the day-to-day operations of our busy collision shop. This is a full-time position that plays a critical role in keeping our shop running smoothly and our customers satisfied. Body shop experience is a strong plus and will be highly valued.
What We're Looking For
The ideal candidate is a self-starter who:
- Has exceptional customer relations skills and a professional, friendly demeanor
- Is proficient in CCC One, Microsoft Excel, and Microsoft Word
- Can adapt quickly to any situation and maintain composure during a busy, fast-paced workday
- Is detail-oriented, organized, and comfortable handling billing and administrative tasks
- Has prior experience in a body shop, automotive repair, or related field (a strong advantage)
Key Responsibilities
Duties include, but are not limited to:
- Greeting and welcoming customers for estimates and vehicle repair drop-offs
- Checking customers out when vehicles are completed, ensuring a positive final experience
- Answering all incoming phone calls promptly and professionally
- Maintaining and updating CCC One at all times to ensure accurate records
- Following through with customer files for billing and posting at month-end
- Reconciling vendor statements at month-end
- Monitoring and responding to company emails as needed
- Overseeing all aspects of daily office operations
Why Join Lakeside Collision?
- Competitive compensation commensurate with experience
- Full-time, stable position with a reputable Michigan collision shop
- Supportive team environment where your contributions matter
- Opportunity to grow with a well-established local business
How to Apply
Interested candidates should submit a resume and brief cover letter to [email protected].
We look forward to hearing from you!
Pay: $1.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Retirement plan
- Vision insurance
Work Location: In person
