Overview
We are seeking a professional, dependable, and customer-focused Service Department Cashier to join our team. This position works directly with customers and plays an important role in creating a positive and professional experience from the time a customer arrives until their vehicle is picked up. The ideal candidate will have previous automotive dealership, cashier, customer service, or administrative experience.
Responsibilities
- Greet and assist service customers in a professional, courteous, and friendly manner.
- Review repair orders and customer invoices, explain charges, and accurately process payments.
- Enter and process transactions accurately within the dealership management system.
- Answer and direct incoming calls while providing excellent customer service.
- Schedule and assist customers with service appointments.
- Balance and close out the credit card terminal and cashier transactions at the end of each business day.
- Maintain accurate records and ensure all transactions are properly documented.
- Issue loaner vehicles to eligible customers and complete all required documents.
Experience and Qualifications
- Previous automotive dealership expereince
- Previous cashier, receptionist, customer serivce, or administrative experience.
- Experience using a dealership management system such as TSD, CDK , Xtime
- Experience handing cash, credit card transactions, and daily reconcilliation
- Experience with vehicle loaner programs is highly preferred
The successful candidate must:
- Present a professional appearance and maintain a professional demeanor at all times
- Be courteous, patient, and respectful when working with customers and co workers
- Be deatil-oriented and accuarte with financial transactions and paperwork.
- Be able to multitask while maintaining a high level of customer service.
Pay: $21.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid sick time
- Vision insurance
Work Location: In person
