About Utility Valet
Utility Valet partners with property management companies to help residents easily connect their utilities and home services, creating a smoother and more streamlined move-in experience.
As we continue to grow, we're looking for a highly organized, proactive, and detail-oriented Business Operations Manager to support leadership and help oversee the day-to-day operations of the business.
This role is perfect for someone who enjoys wearing multiple hats, thrives in a fast-paced environment, and takes pride in keeping people, projects, and processes running smoothly.
Key Responsibilities
Executive Support
- Manage calendars, appointments, and scheduling
- Monitor and organize email communications
- Coordinate meetings and follow-up action items
- Assist leadership with administrative and operational priorities
- Prepare reports, spreadsheets, and business documentation
Operations Management
- Manage CRM systems and maintain accurate records
- Track KPIs, operational reporting, and business performance metrics
- Improve and maintain operational processes and workflows
- Support day-to-day business operations and project coordination
- Ensure tasks and deadlines are completed accurately and on time
Team Oversight & Performance Monitoring
- Assist with overseeing other teams in the absence of their direct managers
- Monitor productivity, performance, and quality standards
- Support training and process implementation as needed
Partner & Vendor Coordination
- Coordinate onboarding for new property management partners
- Build and maintain strong relationships with partners and vendors
- Communicate professionally via phone, email, and text
- Coordinate reporting, follow-ups, and operational requests
- Ensure an exceptional experience for partners and customers
Travel & Event Coordination
- Coordinate business travel arrangements, including flights, hotels, transportation, and itineraries
- Research and register for conferences, trade shows, and industry events
- Manage event logistics and planning activities
- Coordinate shipment of marketing materials and event supplies
- Work with the marketing team to organize conference and event collateral
- Ensure all registrations, deadlines, and logistics are completed accurately and on time
What We're Looking For
- Previous experience as an Assistant, Operations Manager, Office Manager or Administrative Manager is required but not necessary
- Exceptional attention to detail
- Highly organized and able to manage multiple priorities
- Strong written and verbal communication skills
- Comfortable working in a fast-paced environment
- Ability to work under pressure while maintaining accuracy
- Strong problem-solving skills and initiative
- Tech-savvy and comfortable learning new systems
- Experience with spreadsheets, CRM platforms, and business software
- Professional, dependable, and self-motivated
Why Join Utility Valet?
- Consistent daytime schedule
- No evenings or weekends
- Paid Time Off (PTO)
- Opportunity for increased hours and career growth
- Supportive and collaborative team environment
- Meaningful role with direct impact on company growth and success
Schedule & Compensation
- 9:00 AM – 2:00 PM
- Minimum 4 days per week
- Opportunity to increase to 5 days per week
- Based in Plano, TX
- $18/hour
If you're someone who loves creating order, staying organized, building relationships, and helping a growing business operate at its best, we'd love to hear from you.
Pay: $18.00 per hour
Benefits:
Work Location: In person
