JOB GOAL:
To advance Kirkwood's Center for Hospitality Excellence's vision to lead the world in educating and preparing the finest hospitality professionals that will impact the global community. Our Mission is to be the best place to learn, recruit and stay. We do this by teaching, developing and serving.
GENERAL JOB SUMMARY:
Welcomes patrons, seats them at tables, and helps to ensure the quality of facilities and service. This position serves as a trainer. Trainers are responsible for supervising the learning experiences of students in all areas of The Hotel at Kirkwood Center, The Kirkwood Center for Hospitality Arts and The Kirkwood Center for Continuing Education.
UNIVERSAL CORE COMPETENCIES:
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Advocate for Continual Improvement- empowering each other to identify opportunities for excellence.
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Collaborate with Mutual Accountability- working together with a willingness to take ownership and account for our actions.
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Champion Service- anticipating needs and create a welcoming, diverse, and inclusive environment.
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Perseverance- commitment to excellence even in the face of adversity or delay in achieving success.
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Lead- regardless of title, through positive influence.
Position involves working in a business setting. Occasional (10-33%) sitting, viewing equipment and supplies and other types of close visual work. Frequent (34-66%) reaching, pulling, grasping and pushing. Constant (67-100%) standing, walking, repetitive motion, talking and listening.
- Must be 16 years old.
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Must have excellent verbal communication skills and customer service skills.
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Preference will be given to those candidates with a post high school degree.
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Preference will be given to those candidates with a minimum of two years full-time, experience in a related hospitality setting or the equivalent education and related work experience.
EEO AA/STATEMENT:
It
is the policy of Kirkwood Community College not to discriminate in its
programs, activities, or employment on the basis of race, color, national
origin, sex, disability, age, sexual orientation, gender identity, creed,
religion, and actual or potential family, parental or marital status. If you
have questions or complaints related to compliance with this policy, please
contact the Vice President, Human Resources and Institutional Effectiveness
(employees) or the Vice President of Student Services (students), 6301 Kirkwood
Blvd. SW, Cedar Rapids, IA 52404,319-398-5572,[email protected], or the Director of the Office for Civil
Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244
Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone:(303) 844-5695FAX:
(303) 844-4303, TDD 800-877-8339 Email:<span style="font-weight:bold;
text-decoration:underline;">[email protected].
