Under the supervision of the Practice Lead, the Nurse Client Advocate (NCA) devotes his/her best efforts to growing, building, and maintaining the services of PyxisCare Management. The NCA coordinates all aspects of a client’s needs (medical, environmental, psycho-social, financial, and legal) with the intention of improving overall health and wellbeing and to achieve the optimal quality of life for the client.
The Role of an NCA is typically a trained and licensed Nurse who “Guides the Way” for PyxisCare clients in their pursuit of exceptional health and healthcare. This role encompasses not only clinical expertise, but also through continuing client relationships, communication, availability, information, and resource management with the client.
PyxisCare does not provide traditional nursing services, but takes a consultative, multi-disciplinary approach to our clients. As our services are needed by those in urban and rural settings, day travel is expected. We also work with many different types of clients, varying ages, conditions, and socioeconomic status. A successful candidate will be able to effectively navigate and communicate with all types of people.
PyxisCare Internal Values
- Compassion
- Integrity
- Diligence
- Perseverance
- Accountability
PyxisCare Vision
Guiding the way through exceptional health and healthcare
PyxisCare Mission
To act as an advocate for individuals and families facing health and life challenges by providing management and expertise to improve health, well-being, and quality of life.
Essential Duties and Responsibilities
The following are fundamental duties that an individual who holds the position must perform. Other duties, in addition these essential job functions, will be assigned in the discretion of the Principal(s).
- Assessments- Conduct a multi-disciplinary health and healthcare (both in the field and virtual) assessment of the assigned client incorporating all relevant aspects as defined by PyxisCare Management, utilizing appropriate forms, screens, and protocols.
- Plan-Design an individualized plan of care with the Practice Lead to address all identified needs of the client based upon the outcome of the assessment with a full understanding of the client’s current medical status.
- Communicate-Write a detailed Assessment Report, including a summary of findings and recommendations from the field assessment within 10 days of the assessment interview.
- Implement- Attend all provider appointments, meetings, and/or conferences as dictated by the needs of the case and the parameters set forth by the PyxisCare Management policies and protocols.
- Document- Record results, activities and outcomes-Maintain accurate and complete billable hours, expense records and file records for each assigned case through our EHR. Provide assigned case updates, summaries and/or strategic plans when requested. Maintain active case notes in the EHR as directed to support all actions and expenditures. All documentation must be accurate, complete, and submitted on time.
- Other duties as assigned.
Perform these responsibilities in accordance with PyxisCare Management’s policies and procedures, including but not limited to:
- Maintaining a professional appearance and demeanor.
- Completing tasks in a timely manner.
- Being available, accessible, and responsive in all areas of communication.
- Representing PyxisCare Management with the highest level of ethics and integrity with clients; all communities-regulatory, medical, and social; and all internal and external stakeholders.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Knowledge and Skill Requirements
- Excellent Verbal and Written Skills.
- Self - motivated team player.
- Ability to maintain a positive outlook while working with clients and families facing challenges.
- Ability to synthesize and summarize information.
- Ability to meet deadlines.
- Must be reasonably proficient with technology:
- Smartphones, tablets, laptops.
- MS Office.
- Familiar with electronic health records.
- Can pass a civil and criminal background check.
- Bilingual preferred.
Education and Experience
- Some college: BSN, MSN preferred
- 2 + years of clinical nursing experience; Minimum of one year in one of these specialties:
- Geriatrics.
- Public Health.
- Psychiatrics.
- Neurology.
- Trauma Care.
- Supervisory or management experience.
- Utilization review and Case Management experience.
- Experience in dual - eligible benefits (Medicare and Medicaid)
Required Licensure
- Current clinical license and/or certification(s).
- Valid Driver’s License.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee may be required to:
- Be able to lift 40 pounds or more.
- Able to walk a reasonable distance.
- Comfortable speaking with/to clients, collaborating staff, or other individuals.
- Willing to exercise listening and observation skills.
- Ability to carry various items when in the field for documentation/client care purposes.
- Moderate reaching flexibility.
Compensation commensurate with experience.
PyxisCare Management is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability.
Job Types: PRN, Full-time, Part-time
Pay: $38.00 - $45.00 per hour
Benefits:
- Dental insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Arlington, TX 76010
Pay: $38.00 - $45.00 per hour
Work Location: On the road
