This position is incentive eligible.
Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a Project Services Director with Parallon, you can be a manager in an organization that is devoted to giving!
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
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Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
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Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
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Free counseling services and resources for emotional, physical and financial wellbeing
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401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
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Employee Stock Purchase Plan with 10% off HCA Healthcare stock
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Family support through fertility and family building benefits with Progyny and adoption assistance.
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Referral services for child, elder and pet care, home and auto repair, event planning and more
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Consumer discounts through Abenity and Consumer Discounts
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Retirement readiness, rollover assistance services and preferred banking partnerships
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Education assistance (tuition, student loan, certification support, dependent scholarships)
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Colleague recognition program
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Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
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Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Come join our team as a Project Director. We care for our communities and employees! HCA Hope Fund in fourteen years reached a historic milestone: $50 million in help to our colleagues in need. Last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
The Parallon Project Director is responsible for organization, project and program management, and monitoring of the successful development and implementation of all project controls for projects and programs as assigned. This includes the creation and maintenance of the following project and program control processes:
- Ownership and coordination of the project and program deliverables management process
- Assured compliance with project and program control minimum standards
- Production of overall program status reports
- Day-to-day oversight of key special projects
The position requires solid communication skills to lead project teams, as well as to interface with other departments (including IT&S), business partners, and leadership. The Project Director must be results-oriented with a demonstrated strong commitment and willingness to do what it takes to get the job done.
Moderate to heavy travel may be required.
Supervisor: Senior Project Director, AVP, or VP of Project Management
Supervises: Any of the following Parallon Project Services positions depending on need: Senior Project Manager(s), Project Manager(s), Project Coordinator(s), or Project Specialist(s).
Duties (included but are not limited to):
- Actively and professionally communicate with Parallon Business Units, Service Centers, HCA Division, HCA Corporate and/or HCA Facility stakeholders to manage multiple project Business Owner(s) and team member relationships to accomplish project goals
- Author/facilitate strategic initiatives and develop documentation such as project Charters, Education and Communication plans, detailed project plans, implementation toolkits, and present program and project updates/presentations to Business Owners within assigned projects, programs, or initiatives.
- Proactively assure that Parallon standard project controls are followed by both Parallon and IT&S project management personnel.
- Proactively identify and manage project and program-level risks and issues via documented project / program risk and issue processes.
- Proactively manage the deliverables and change management processes for assigned programs and projects.
- Provide management, either directly or indirectly, of other Parallon Project Management staff to assure quality of work and integration of team members’ work.
- Mentor staff in project management and controls.
- Facilitate decision-making that is required for progress on projects and programs.
- Assure quality assurance and ensure projects and programs meet all audit expectations.
- Be actively involved in business case development for projects/programs within Parallon as necessary.
- Act in a Parallon Program Management role as a single point of contact and accountability in coordination with IT&S for large scale Parallon or HCA technology development & implementation initiatives.
Knowledge, Skills and Abilities:
- Project Management – applies Parallon project controls to identify, communicate, and manage project scope, goals, project plan, and project progress/performance
- Organization - stays focused and proactively prioritizes initiatives; determines tasks and resources, and schedules with keen ability to multi-task
- Leadership - guides development of individuals and groups toward desired outcomes, conveying performance expectations and implications. Ensures delivery of leading quality services; clarifies performance and evaluates skill gaps, provides timely feedback; models commitment.
- Planning and Organizing - establishes courses of action for self and others to ensure that work is completed efficiently
- Adaptability – maintains effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements, or culture
- Energy – consistently maintains high levels of activity or productivity; sustains long working hours when necessary; operates with vigor, effectiveness, and determination over extended periods of time
- Managing Conflict – deals effectively with others in an antagonistic situation; uses appropriate interpersonal styles and methods to reduce tension or conflict between two or more people
- Stress Tolerance – maintains stable performance under pressure or opposition; handles stress in a manner that is acceptable to others and the organization
- Delegating Responsibility - allocates decision-making authority and/or task responsibility to appropriate others to maximize the organization's and individuals' effectiveness
- High Impact Communications - clearly and succinctly conveys information and ideas to individuals and groups in a variety of situations; communicates in a focused and compelling way that drives others’ thoughts and actions
- Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations
- Tactical Execution - effectively leverages resources and manages the project controls of complex processes
- Gaining Commitment - uses appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifies own behavior to accommodate tasks, situations, and individuals involved
- Financial Analysis – displays skills necessary to create business cases as well as plan and track project budget performance for applicable projects
- Facilitation – demonstrates ability to facilitate medium to large groups of people at various organizational levels for purposes of planning, problem solving, or strategy development
- Teambuilding – develops structure and direction to facilitate goal accomplishment; fosters developmental relationships, involving others and informing others on team
- Building Strategic Working Relationships – subordinates personal goals while developing others' and own ideas to facilitate agreement; seeks opportunities to form collaborative relationships to facilitate the accomplishment of work goals; clarifies the current situation
- PC / Technical Skills:
- Microsoft Office applications (including Microsoft Excel, Word, Access, Outlook and PowerPoint)
- Online collaboration tools, such as WebEx and conference calling tools
- Project Management tools, including Microsoft Project 2013, and preferably the Microsoft Project Server portfolio and project management tool
Education:
- High school diploma or equivalent required.
- Bachelor’s Degree in Business or related field required. Degree requirement may be substituted by current enrollment in a Bachelor Degree program or equivalent work experience with CEO approval
- Master’s Degree preferred.
Experience:
- Minimum of 5 years project management experience in managing multiple projects and programs to successful completion across multiple hospitals, business offices, or health systems, preferably in healthcare revenue cycle
- Minimum of 5 years of management experience
- Experience leading large, enterprise-scale projects or programs preferred
- HCA/Parallon operations and systems knowledge a plus
- Hospital operations, financial services, supply chain, or IT experience a plus
Certificate/License:
- PMP and/or LEAN certification is preferred, but not required
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Become a manager with an organization that invests in your career while giving to the community. We are seeking distinguished applicants for our Project Services Director opening. Help HCA Healthcare create healthier tomorrows for patients and communities.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
