Overview
We are looking to add a receptionist for our thriving physical therapy clinic that is dedicated to improving patient well-being and recovery. Spanish/Portuguese Speaking a HUGE plus!! In this vital role, you will be the friendly first point of contact, ensuring a smooth and welcoming experience for every patient and visitor. Your energetic and organized approach will help coordinate appointments, manage medical records, and support clinical staff with administrative excellence. This paid position offers an exciting opportunity to be part of a healthcare environment focused on compassionate care and efficient operations.
Responsibilities
- Greet patients and visitors warmly, providing exceptional customer service and guiding them through the check-in process
- Schedule appointments accurately using our electronic health record (EHR) systems
- Manage incoming phone calls with professional phone etiquette, addressing patient inquiries and redirecting as needed
- Verify insurance information, assist with medical billing, and facilitate collections in compliance with HIPAA regulations. We will train if needed!
- Maintain organized medical records, review documentation for accuracy, and ensure confidentiality according to clinical confidentiality policies
- Assist with medical administrative support tasks including filing, data entry, and managing electronic health records (EHR) systems. We will train!
Requirements
- Customer service skills with the ability to communicate effectively via phone and in person
- Bilingual abilities are highly desirable to serve diverse patient populations
- Perfect candidate is energetic, willing to learn, comfortable working in a team setting, comfortable with social media!
Join us to make a meaningful impact by providing outstanding front desk support in a fast-paced healthcare environment. We value energetic professionals who thrive on helping others and are committed to delivering top-tier service while ensuring smooth clinic operations. This is a paid position designed to support your growth in medical administrative support within a caring team dedicated to patient health.
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Continuing education credits
- Free parking
- Health insurance
- On-the-job training
- Paid sick time
- Paid time off
Work Location: In person
