Computer Lab Coordinator
Job Description
Reports to: Senior Director, Youth Development & Education
Employment Status: Part-Time, Hourly
Hours and Schedule: 28.0 hours/week; some flexibility with daily schedule, some weekend or evening events may be required.
Location: This position is in-person, working from Spring Creek Towers in East New York, Brooklyn.
Summary/Description:
The Opportunity Hub (The Opp Hub) seeks a Lab Coordinator to oversee the day-to-day operations of its Computer Lab. The Opp Hub serves the greater Starrett City community, from younger generations to senior citizens, providing services geared toward educational development, wellness, and economic mobility. Our mission is to serve as a reflection of our community and to learn and grow alongside it. We empower individuals to tap into their highest potential through collaboration, supportive services, and an unwavering commitment to growth. We are dedicated to a long-term investment in the needs and future aspirations of those we serve. We envision a community where all residents live in secure and quality housing, are healthy and well, and are empowered to pursue opportunity. Learn more about us at: www.theopphub.org
We are seeking an exceptional team member to support the implementation of technology-based programming and enhance digital access within the community. The Lab Coordinator will assist community members with basic technology needs, maintain equipment, and ensure smooth daily operations of the computer lab. This role is central to fostering an inclusive, welcoming, and participant-centered environment for users of all ages. The Lab Coordinator will also contribute to strengthening community engagement by ensuring the Computer Lab remains well-managed, accessible, and responsive to the evolving needs of the broader community.
Responsibilities:
Lab Operations & Participant Support
- Oversee daily operations of the Computer Lab, ensuring a clean, organized, safe, and welcoming environment for community members of all ages.
- Support participant sign-in, monitor lab usage, and provide basic technology assistance and guidance to lab users.
- Maintain schedules for open lab hours, workshops, and partner-led programming while fostering a positive and respectful learning environment.
- Facilitate self-guided workshop sessions, providing timely guidance and assistance to participants to improve understanding and completion outcomes.
Programming & Partnerships
- Support the coordination and facilitation of technology-based workshops, activities, and learning opportunities for community members of all ages.
- Assist with programming in areas such as digital literacy, computer basics, internet safety, Microsoft Office, Google Workspace, coding, STEM, and other technology-related topics.
- Collaborate with volunteers, instructors, guest presenters, and internal departments to strengthen Computer Lab programming and enhance participant engagement.
- Support existing partnerships and contribute to the delivery of high-quality, community-focused technology programming.
Equipment, Technology & Space Management
- Maintain computers, printers, software, and other technology equipment used within the Computer Lab.
- Open and prepare the lab daily, monitor inventory and equipment usage, and coordinate maintenance and repair needs with Operations staff.
- Ensure all computers, peripherals, and technology equipment are properly secured, inventoried, and stored at the end of each day.
- Ensure the lab is properly secured, and operational readiness is maintained at opening and closing.
Administration & Reporting
- Track daily attendance and Computer Lab utilization, maintaining accurate participant and program records.
- Prepare and submit a monthly report detailing lab usage, participant engagement, programming delivered, accomplishments, challenges, and recommendations for improvement.
- Collaborate with volunteers, instructors, guest presenters, and internal departments to strengthen Computer Lab programming and enhance participant engagement.
- Support existing partnerships and contribute to the delivery of high-quality, community-focused technology programming.
Qualifications and Experience:
- Associate's degree preferred; high school diploma or equivalent required.
- 1–3 years of experience in technology support, computer labs, digital literacy, education, workforce development, or related field.
- Strong knowledge of Windows operating systems, Microsoft Office, Google Workspace, and basic computer troubleshooting.
- Experience supporting individuals with varying levels of technology proficiency, including youth, adults, and older adults.
- Ability to organize, maintain, and inventory computer equipment, peripherals, and technology resources.
- Strong organizational and multitasking skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent communication and customer service skills with the ability to work effectively with staff, volunteers, community members, and external partners.
- Experience facilitating workshops, technology training, or educational programming is preferred.
- Ability to collect and maintain accurate participation data and prepare monthly reports.
- Passion for digital equity, workforce development, and community engagement.
- Bilingual candidates who speak Russian, Haitian Creole, or Spanish are encouraged to apply.
Compensation:
The pay range for this part-time position is $22.50 - $24.00 per hour
As an equal opportunity employer, Spring Creek Recreational Fund/The Opportunity Hub is committed to providing employment opportunities to all qualified individuals and does not discriminate against any employee or applicant on the basis of race, color, national origin, religion, sex, sexual orientation, gender, gender identity and expression, disability, age, marital status, military status, veteran status, pregnancy, parental status, genetic information, or any other characteristic or basis prohibited by applicable law. Employment data show that women, BIPOC, trans, and non-binary people are less likely to apply for jobs unless they meet all the criteria. If you meet some, but not all, the criteria and feel you may be a good fit for the role, we encourage you to apply and welcome the opportunity for new perspectives and insights into our work.
Apply:
Interested and qualified individuals should forward their resumes with cover letter to: [email protected] the subject “Lab Coordinator"
Job Type: Part-time
Pay: $22.50 - $24.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
