An excellent opportunity exists for a Lead Medical Assistant to join a busy multi-site Pain Management practice located in the New Braunfels Area..
We are seeking an individual with the following skills:
- Excellent interpersonal skills including an enthusiastic attitude and empathy for our patients.
- A level headed individual with the ability to resolve patient concerns.
- Strong organizational and attention to detail skills.
- Team player who can work well within a healthcare multi-disciplinary team.
- Candidate must be flexible, self-motivated and willing to work in other areas of the operation when required.
- Assists physician to ensure clinic runs smoothly and on time.
- Coordinates scheduling of patients tests, ensuring follow-up appointments with physician are scheduled.
- Documents patient phone calls, prescription refill messages, and obtains physician signature.
- Ensures patient phone calls are retrieved and returned in a timely manner.
- An individual who is looking for a long term position and is flexible to cover other sites in the New Braunfels market.
DUTIES INCLUDE, BUT ARE NOT LIMITED TO:
- Urine drug screen testing.
- Medication Refills.
- Check in and Check out patients.
- Collecting and recording vital signs.
- Complete intake forms for existing and new patients.
- Triage Patients.
- Room patients for Provider.
- Ensure all patients are communicated with when Provider is delayed.
- Relay patient messages to the Provider.
- Assist in the patient experience utilizing AIDET principles.
- Assist in keeping the office a clean and pleasant environment. This will include straightening up the working area periodically throughout the day.
- Comforts patients by anticipating patients' anxieties; answering patients' questions.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Travel between NB and Frederickburg (Thursday & Friday) clinics is required.
EDUCATION:
- High School Diploma or equivalent.
- Nationally Registered Medical Assistant Certification required
EXPERIENCE:
- Minimum of 2 years clinical experience
- C-arm experience preferred.
- Bilingual a plus
SKILLS:
Must have clinical knowledge. Must be familiar with automated practice management systems and with health insurance requirements as it relates to medical reimbursement (i.e., deductibles, co-pays, etc.)..
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- New Braunfels, TX 78130 (Required)
Ability to Relocate:
- New Braunfels, TX 78130: Relocate before starting work (Required)
Work Location: In person