Taylor Sudden Service provides exclusive worldwide distribution of genuine Taylor OEM parts and forklift service for equipment designed, manufactured, and marketed by Taylor Machine Works, Inc. Backed by a network of parts and service centers, nationwide dealer support organizations, and factory-trained service technicians; SSI is committed to providing the best parts and service support in the industry. We offer training schools for our service technicians on a regular basis, ensuring the best possible service to Taylor Machine Works’ customers. Sudden Service, INC (SSI) is a subsidiary of the Taylor Group of Companies, a third-generation family-owned business based in Louisville, MS since 1927.
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Generates sales of equipment & generator parts, service, rentals, and rebuilds on Taylor Forklift and generator make and models
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Quotes services in the field and work with all customer relations.
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Develop new customers in assigned territory while maintaining current accounts.
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Attending and working industry trade shows and conferences to strengthen the company brand and develop customer relationships.
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Create and implement strategies for generator service and rental growth.
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Work closely with the sales representatives to develop a relationship with their customers to gain service opportunities.
- Incumbent is to provide a detailed call report to the Sudden Service Manager weekly to discuss customer concerns and demands in the field.
- Maintains and submits accurate and timely expense reports.
- All other duties as assigned.
- Basic knowledge of computers
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Excellent communication skills
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Possess tact and diplomacy with customer base and peers.
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Incumbent must have a valid driver’s license and a good driving record, since employees will be driving company owned vehicle and will be covered under corporate insurance which has strict coverage requirements.
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Incumbents will be required on occasion to stay overnight at out-of-town locations.
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High School Education or GED equivalent
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Sales experience preferred.
- Medical/Prescription
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Dental
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Vision
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Vacation
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10 Holidays
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401K
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Life Insurance
