Job Summary
We are seeking a dynamic and organized Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energetic approach and attention to detail will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and friendly workplace atmosphere.
Duties
· Welcome patients and visitors in a friendly and professional manner
· Answer incoming calls, route messages as needed, and provide general information to public about Marshall-Harrison County Health District (MHCHD) services
· Assist patients to complete required forms for visit type
· Process paperwork for patients, prepare packets for clinical personnel, and assist with patient recalls
· Assist patients and general public to find other services not provided at our office, such as Medicaid, WIC, and primary care
· Enter data as required in the EMR and IMMTRAC
· Maintain non-clinical supplies, ensure forms are up to date, and adequate forms are available.
· Assist with special projects and community events as needed
· Sort mail, prepare invoices and checks for payment and deposit for director review.
· Maintain operations by following policies and procedures, reporting needed changes
· Participate in all grant related activities as required
· Protects patients’ rights by maintaining confidentiality of medical and personal information
· Any other duties as assigned.
Education: High school diploma or GED equivalent; specialized office or medical administration training is a plus
Experience: One to three years of customer service or general office work, ideally in a medical or public service setting
· Familiarity with basic computer programs (Microsoft Office) and digital health databases (EHR systems)
· Strong telephone etiquette, ability to greet patients professionally both in person and on the phone, patience, multi-tasking abilities, and strict respect for patient confidentiality (HIPAA)
Join us to be part of a vibrant team dedicated to delivering exceptional service while honing your administrative expertise. Your proactive attitude and organizational prowess will make a meaningful impact on our daily operations!
Pay: From $10.00 per hour
Education:
- High school or equivalent (Required)
Language:
Work Location: In person
