The Media Services Manager (Manager) leads a team of employees and student workers responsible for the support, design, and operation of classroom, instructional, and event‑based audio‑visual technologies across the campus. The position oversees the university‑wide classroom and instructional computer laboratory technology program and is responsible for planning, designing, and implementing standardized classroom and instructional technology solutions that support teaching, learning, and campus operations.
The Manager oversees the installation, configuration, maintenance, and support of instructional technology systems; provides media and instructional technology support for special events, meetings, presentations, and athletic events; supports lecture capture and instructional media platforms; and ensures faculty, staff, and students are trained in the effective use of supported technologies.
This position reports to the Director of Client Technology Services (CTS) and serves as a key member of the Information Technology Services (ITS) technical support team. This is a mid‑level position that works under the guidance of the Director to deliver reliable, accessible, and consistent instructional technology services to the campus community.
