Job Overview
Join our optical team as a Part-Time Optician and become a vital part of enhancing vision and improving lives! Our busy office has been a staple in the community for over 50 years, many of our patients are generational. This role offers an exciting opportunity to use (or develop), your skills in eyewear fitting, patient care, and retail sales within a fast-paced, customer-focused environment. Whether you're an aspiring optician or an experienced retail professional; you'll thrive here by providing exceptional service, supporting clinical assessments, and playing a crucial part in our patient's eyewear needs. This paid position is perfect for motivated individuals eager to grow their career in optics and healthcare. Payment scale varies with experience while still allowing plenty of room for growth.
Responsibilities
- Assist customers in selecting eyeglasses, ensuring a personalized experience that meets their needs in a friendly & knowledgeable fashion; patient satisfaction is one of our core goals here.
- Measure patients for the purpose of fitting eyeglasses for all types of lens designs in varied frame styles. Daily use of optical equipment, such as pupillometers and frame warmers.
- Support the fitting and adjustment of eyewear to ensure optimal comfort and functionality for each patient.
- Maintain detailed medical records in Electronic Medical Records (EMR) systems while adhering to clinical confidentiality policies and HIPAA regulations.
- Submit vision insurance claims, pull authorizations as needed, provide detailed benefits summaries to patients, and properly charge copays. Plans include Davisvision, VSP, VBA, & more.
- Support laboratory processes such as repairs, frame adjustments, as well as lens verification to ensure high-quality product delivery.
- Manage retail sales transactions efficiently using POS systems and other healthcare-specific software, like Compulink & Weave while maintaining accurate inventory records.
Qualifications
- Prior optical retail sales experience or Opticianry experience in a retail setting is preferred; enthusiasm for customer service is essential.
- Some knowledge of optical equipment, such as pupillometers and frame warmers.
- Familiarity with EMR systems, medical billing, medical coding is a plus.
- Strong communication skills with the ability to explain technical information clearly to patients of all ages—including pediatrics and senior care populations.
- Ability to learn how to work on unfamiliar optical equipment within clinical settings, if the need to train arises.
- Willingness to learn new skills related to medical records management, medical billing, and health regulation compliance in a fast-moving environment.
Embark on a rewarding journey where your dedication improves lives daily! We’re committed to supporting your professional growth through comprehensive training opportunities while fostering a positive workplace culture that values your contributions. Hours may include some nights and occasional Saturday mornings. Join us today to make a difference in the world of eye care!
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Professional development assistance
Work Location: In person
