Position Scope:
Under general direction of the Administrative Support Assistant or their designee, will perform a variety of clerical and administrative duties standard to an office setting.
Essential Duties:
- Provide support for office employees including greeting visitors, answering and routing phone calls, and processing mail and packages
- Assist with making various follow-up phone calls to clients and employees in both English and Spanish.
- Keep reception area clean and presentable.
- Sign office visitors in and out of office
- Assist with distribution of mass messages and announcements to clients and employees.
- May attend meetings, trainings and/or seminars related to the department.
- Assist with general office organization
- Assist with supply requests
Secondary Duties:
- Assist in other administrative areas of the organization when needed.
- Assist with quarterly respite care provider meetings.
- As needed, assist with various departmental projects.
- May assist/participate in organizing booths at vendor fairs for services.
Education, Experience and Skills Required:
- High school graduate or equivalent (GED) plus six (6) months of office/clerical support.
- Ability to read, write and communicate effectively in English and Spanish.
- Ability to type 30 wpm.
- Excellent organizational skills and attention to detail.
- Practical application of MS Excel, MS Outlook, MS PowerPoint, and MS Word for Windows required.
- Ability to use standard office machines such as a personal computer, calculator, copier, fax machine, telephone, etc.
Physical Requirements
- Stationary Position: Must be able to remain in a stationary position (sitting or standing) at a desk and computer terminal for more than 50% of the workday.
- Keyboarding & Repetitive Motion: Frequent use of wrists, hands, and fingers for keyboarding, mouse usage, and operating standard office equipment (copy machines, scanners, telephone systems).
- Reaching/Handling: Occasional reaching overhead or below the shoulder, grasping, and pinching to manage files, documents, and office supplies.
- Lifting/Carrying: Ability to occasionally lift, push, pull, or carry materials, packages, or office equipment weighing up to 10–25 pounds.
- Mobility: Ability to move about the office to access filing cabinets, printers, and communicate with coworkers.
- Visual Acuity: Close visual acuity is required to perform activities such as preparing and analyzing data and figures, transcribing, and viewing a computer monitor.
- Communication: Frequent speaking and hearing to exchange accurate information with clients, visitors, and staff, both in-person and via telephone.
Environmental Requirements
- Office Environment: Work is performed in a climate-controlled, professional office environment.
- Noise Level: Noise level is typically moderate, consisting of office machinery (printers, computers) and conversational chatter.
- Interruptions: Frequent interruptions and interaction with staff and visitors.
- Telecommuting: Position may be performed in a hybrid or remote setting, requiring a suitable home office environment with reliable internet access.
Scheduling and Availability
Working hours generally are from 8:00 am to 12:00 pm, Monday through Friday, with specific hours and schedule potentially varying depending on need. Must be willing and able to work in excess of 8 hours per day and/or 40 hours per week and willing to assist other departments if needed.
ADA/FEHA Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The employer will engage in an interactive process with employees to determine appropriate accommodations
Pay: $17.75 per hour
Work Location: In person