The Nothing Bundt Cakes (NbC) Crafter applies the finishing decorative touches to our frosted cakes and assembles orders to ensure accuracy and the highest-quality presentation for our guests. Following strict proprietary methods and food safety standards, the Crafter customizes cake and balloon orders with the appropriate decorations and packaging based on each guest’s unique celebratory occasion. The Crafter embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.
Core Values and Competencies:
· Servant’s Heart
o Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.
o Keeps the good of the team or guest ahead of personal interests or gain.
o Displays humility and empathy in interactions with others.
· Spirit of a Champion
o Demonstrates pride in responsibilities, an intense drive and a passion to succeed.
o Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
o Operates with a strong sense of urgency and adheres to NbC brand standards.
· Genuine Connections
o Projects warmth, enthusiasm and optimism that attracts others.
o Builds positive, productive relationships with all team members.
o Listens actively and communicates openly, clearly and respectfully.
Knowledge, Skills and Abilities:
· Is able to understand written and oral directions, interpret instructional documents such as order tickets, operating procedures and health and safety rules, and apply knowledge to perform job responsibilities.
· Has the capacity to perform repetitious tasks that require precise and continuous movement of arms, wrists, hands and fingers, and can stand for extended periods of time.
· Can evaluate products, processes, information and surroundings to determine compliance with standards.
· Has the ability to manage multiple tasks simultaneously while maintaining a meticulous attention to detail.
· Is diligent, organized and self-motivated, with the ability to prioritize workload independently.
· Demonstrates strong interpersonal skills, with the ability to provide superior guest service when required.
· Is able to pay strict attention to timing and work on a tight, fast-paced schedule.
· Possesses the discipline to strictly adhere to health and safety practices and work environment standards.
Education, Certifications and Work Experience Requirements:
· Applicants must be 16 years of age or older.
· While no formal education or work experience is required, previous guest service or support experience at a bakery, restaurant or retail store is a plus.
Job Type: Part-time
Pay: $11.00 - $13.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
