Job family: Engineering
Business area: Pulp & Paper Service
Contract location:
Exton, PA, US
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Working location: Exton
Location type: Remote
Contract type: Permanent
Job description:
Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
Location: Remote – Ohio Valley Region Preferred |Travel ~50%
Work on Real Equipment. Solve Real Problems. Build Customer Relationships.
At ANDRITZ – Allen‑Sherman‑Hoff (ASH), you’ll work directly inside power plants and industrial facilities, helping customers troubleshoot, optimize, and improve critical material handling systems that keep operations running.
This is a hands-on, field-based role that blends technical problem solving, customer interaction, and business development—ideal for someone who enjoys working with equipment while identifying opportunities to improve performance and grow business.
What You’ll Do
Field Service & Troubleshooting
Perform on-site diagnostics and troubleshooting of ash handling and material handling systems
Support installation, startup, shutdowns, and commissioning activities
Evaluate existing systems (ANDRITZ and competitor equipment)
Conduct multi-day site assessments to identify performance improvements
Customer-Facing & Relationship Building
Work directly with plant operations, maintenance, and engineering teams
Deliver technical recommendations, system evaluations, and training
Build long-term customer relationships through hands-on support
Act as a trusted advisor in solving equipment and process challenges
Business Development & Growth
Identify and develop aftermarket service, upgrade, and parts opportunities
Support technical proposals, scopes, and solution development
Partner closely with Sales, Engineering, and Aftermarket teams
Help expand ASH’s reach into new industries and applications
What This Role Is Really Like
You’ll spend time in the field at customer sites, not behind a desk
You’ll work directly on industrial equipment and real-world system challenges
You’ll be the bridge between technical problem solving and business growth
Travel (~50%) is tied to hands-on work and meaningful customer engagement
Who This Role Is Built For
This role is ideal for individuals coming from:
Field Service Engineer – industrial equipment
Maintenance / Reliability Engineer (power plant or heavy industry)
Mechanical Engineer with hands-on troubleshooting experience
Aftermarket, service, or equipment support roles
Technical sales or service engineers in industrial environments
What You Bring
Experience working with industrial equipment, mechanical systems, or material handling systems
Hands-on experience with:
Troubleshooting
Maintenance
Commissioning or field service
Strong customer-facing communication and problem-solving skills
Ability to work independently in field environments
Interest in combining technical expertise with business development
Experience in power generation, ash handling, material handling, or heavy industrial environments is a strong plus
Travel
Approximately 50% travel to customer sites across the U.S.
Travel is tied directly to field service, troubleshooting, and customer engagement
Why ANDRITZ – Allen‑Sherman‑Hoff
Work directly with real industrial equipment and operational challenges
Build relationships with major power and industrial customers
Grow into a role that combines technical expertise and business impact
Be part of a global leader in material handling and process equipment solutions
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Requisition ID: 21610
Nearest Major Market: Philadelphia
