Hotel Lucile, Casetta's newest property, opens late summer 2026 in the heart of Silver Lake, Los Angeles. Housed in a landmark 1931 church, this 25-room boutique hotel blends preserved original details — stained glass, soaring wood beams, choir loft — with a restaurant, bar, rooftop, pool, and a rotating program of art and community events. We're building the opening team now and looking for people who want to help bring this space to life.
Position Summary
The Server is responsible for delivering exceptional hospitality by providing knowledgeable, attentive, and efficient service to every guest. Servers are expected to create memorable dining experiences while maintaining Sous Sous service standards, menu knowledge, and professionalism. This position works closely with Hosts, Bartenders, Food Runners, Bussers, and the Culinary Team to ensure seamless service. The duties listed below are representative of the position and are not intended to be an exhaustive list. Additional responsibilities may be assigned based on business needs.
Guest Service Responsibilities
• Welcome every guest promptly with a warm and professional attitude.
• Develop thorough knowledge of all food, beverage, wine, cocktail, and dessert menus.
• Guide guests through menu selections and make recommendations.
• Accurately enter orders into the POS system.
• Monitor table progression and anticipate guest needs.
• Provide continuous table maintenance throughout the dining experience.
• Resolve guest concerns professionally and notify management when appropriate.
• Thank guests sincerely and encourage repeat visits.
Service Standards
• Follow Sous Sous steps of service at all times.
• Ensure food and beverages are delivered accurately and promptly.
• Verify food quality before serving guests.
• Maintain table appearance throughout service.
• Coordinate with Food Runners, Bussers, Bartenders, and the Kitchen to provide efficient service.
Operational Responsibilities
• Complete opening, side work, and closing duties.
• Maintain clean and organized service stations.
• Restock service supplies as needed.
• Handle guest payments accurately.
• Protect Company assets and maintain confidentiality.
Compliance & Safety
• Follow all Casetta Management policies and procedures.
• Maintain compliance with California food safety regulations.
• Comply with Responsible Beverage Service (RBS) requirements.
• Maintain a clean and safe work environment.
• Follow OSHA safety requirements and all applicable federal, state, and local laws.
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An Automated Decision System (ADS) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:
- The candidate’s ability to perform the tasks in the available job role.
- The candidate's self-rated skill proficiency.
- The candidate’s fit for this job posting.
The use of AI technology, which may be considered an ADS, is used to converse with candidates, screen based on the position’s criteria, and schedule interviews. The candidate may request an alternative selection process or accommodation if desired by emailing the employer directly using the email listed on the careers site.
