Job Summary
We are seeking a motivated and skilled Field Service Technician - II to join our dynamic team. In this role, you will be responsible for performing on-site maintenance, troubleshooting, and repair of complex electrical and mechanical equipment across various customer locations. Your expertise will ensure optimal equipment performance, safety compliance, and customer satisfaction. This position offers an exciting opportunity to apply your technical skills in a fast-paced environment, supporting diverse systems and technologies. Your proactive approach and technical proficiency will drive success in maintaining high standards of service delivery.
Duties
- Travel to customer locations and provide outstanding customer service.
- Diagnose and repair mechanical, electrical, and electronic fitness equipment.
- Perform preventive maintenance on commercial and residential fitness equipment.
- Troubleshoot basic console, software, and equipment connectivity issues.
- Replace parts and verify proper equipment operation.
- Assemble, disassemble, install, and relocate fitness equipment.
- Use hand tools, testing equipment, and manufacturer service information to complete repairs.
- Complete service reports and work orders using a smartphone or tablet.
- Work with manufacturer technical support when needed to resolve complex issues.
- Follow company safety procedures and maintain a clean, professional work environment.
Qualifications
- 2+ years of experience as a service technician or in a related mechanical or electrical field preferred.
- Strong mechanical aptitude and troubleshooting skills.
- Experience using hand tools and basic diagnostic equipment.
- Basic knowledge of mechanical, electrical, or electronic systems.
- Experience troubleshooting equipment, machinery, or similar products.
- Basic computer and smartphone skills; experience with equipment software or networking is a plus.
- Ability to read service manuals, wiring diagrams, or technical instructions.
- Excellent customer service, communication, and problem-solving skills.
- Ability to work independently, manage a daily service schedule, and prioritize tasks.
- Valid driver's license with a clean driving record.
- Ability to lift and move equipment weighing up to 50 pounds.
Join us as a Field Service Technician - II and become a vital part of our mission to deliver reliable technical solutions! Your expertise will help ensure our clients' systems operate smoothly while advancing your career through hands-on problem solving and technical growth opportunities.
Pay: $20.00 - $25.00 per hour
Benefits:
- Company car
- Flexible schedule
- Paid time off
- Paid training
- Professional development assistance
- Retirement plan
- Tools provided
Application Question(s):
- Do you have a valid California driver's license (or the ability to obtain one before your start date)?
Are you able to pass a criminal background check?
Have you ever worked on fitness equipment or the equivalent?
Have you ever worked independently while managing your own daily service schedule?
Education:
- High school or equivalent (Preferred)
Experience:
- Service technician: 2 years (Required)
Language:
Location:
- Los Angeles County, CA (Required)
Shift availability:
Ability to Commute:
- Los Angeles County, CA (Required)
Work Location: On the road
