Calling all night owls! We are seeking a Night Auditor to become part of our Holiday Inn Hotel & Suites team!
Responsibilities:
- Night Audit Shift 10:00 pm to 6:00 am 3-4 days a week Rotating with 2nd Shift 2:00pm-10:00pm 1-2 days a week
- Register and assign rooms to guests
- Confirm phone and online reservations
- Collect payment from departing guests
- Communicate pertinent guest information to designated departments
- Encourage guests to enroll in our IHG program
- Provide quality service to the customer by responding to their requests promptly, efficiently, and courteously during check-in, checkout and throughout stay.
- Retain current clients and grow client base.
- Communicate with Supervisors, co-workers, and clients in a courteous manner at all times.
- Responsible for running nightly reports, reviewing them for accuracy and turning them in to manager.Qualifications:
· Previous experience in customer service, front desk service, or other related fields is a plus, but not required.
· Ability to build rapport with guests
· Strong organizational skills
· Excellent written and verbal communication skills
* Reliable transportation. Bus transportation does not work for this shift.
· OPEN availability is a must - typical shift is 10:00 pm to 6:00 am and 2:00pm-10:00pm
Job Type: Part-time
Pay: From $16.00 per hour
Benefits:
Experience:
- Hospitality: 1 year (Preferred)
- Hotel Front desk: 1 year (Required)
Shift availability:
- Overnight Shift (Preferred)
Work Location: In person
