Summary: The primary function of the Project Assistant is to facilitate communication between Sales Account Manager, the Operations Project Manager(s), & other team members to ensure a smooth project function & completion of required project documents, milestones, tasks, and reports.
Tasks & Responsibilities
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Communicate professionally with internal staff for necessary team kick off meetings, data gatherings, and report status updates.
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Present a unified voice to the customer by being a point of contact when involved in multi-discipline projects.
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Coordinate regular reoccurring team meetings for projects with multiple disciplines involvement.
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Maintain and update job status, progress reports, & schedules as a job progresses.
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Provide support to the Operations Project Manager as needed and assist with reporting and billings being submitted in a timely fashion.
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Maintain a familiar knowledge of the submittal and close out phases of a project and follow up as needed to ensure proper completion.
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Create and maintain project schedules, schedule of values, & other pertinent information.
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Assign new projects to the appropriate PM & assist with the transfer of knowledge from Sales. Follow the project through completion.
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Create change orders as requested or needed from the PM in NetPlanner 360, send to the customer for approval & track completion.
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Proactively manages jobs with the Operations PM to mitigate any risks, issues, or errors that can arise.
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Demonstrates timely completion of tasks and reliability in achieving objectives.
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Facilitates coordination of efforts by team members.
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Provides adequate feedback of tasks and responsibilities for project completion & job requirements.
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Utilizes technology wisely to maintain organization, documentation, and process flow.
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Documents tasks and challenges for each project to provide a good overview and resource of lessons learned.
