Richbell Capital is looking for a Full-Time Property Manager.
FUNCTION: Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with company objectives.
RESPONSIBILITIES: (Including, but not limited to)
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Customer Service
· Handle resident concerns and requests on a timely basis to ensure resident satisfaction with management.
· Develop and/or implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.).
· Ensure distribution of all company or community issued notices (i.e., bad weather, emergency, etc.).
· Consistently implement policies of the community.
Leasing
· Ensure property is rented to fullest capacity.
· Tour prospective residents in apartments
· Maintain waiting list.
· Utilize marketing strategies to secure prospective residents.
· Confirm that leasing staff gather information about market competition in the area and file.
· Continually monitor and analyze traffic reports, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up to date and proper information when requested by others.
· Represent the company professionally at all times.
· Refer inquiries to other properties when appropriate
Financial
· Demonstrate ability to understand financial goals.
· Maintain accurate records of all community transactions on a timely basis.
· Operate in accordance with company outlined policies and procedures.
· Ensure that all rents and late fees/check charges are collected, posted and deposited in a timely manner.
· Generate necessary legal action, documents and process in accordance with State and company guidelines.
· Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
· Ensure that A/P invoices are submitted to the corporate office for payment, handle petty cash and all funds.
· Strong preference for knowledge of SAGE/Timberline property software.
Administrative
· Prepare and/or implement procedures and systems within company guidelines to ensure orderly, efficient workflow.
· Confirm all leases and corresponding paperwork are completed and input into SAGE accurately and on a timely basis.
· Ensure current resident files are properly maintained.
· Ensure all administrative paperwork is accurate, complete and submitted on a timely basis.
Personnel Management
· Consistently use successful techniques and company directives to screen, hire, orient and train new personnel.
· Coordinate maintenance schedule and assignments with Maintenance Supervisor.
· Administer action plans consistently, and on a timely basis with performance issues. Document appropriately, communicate situations to supervisor, HR, and terminate when necessary.
· Provide support to staff to encourage team work and lead by example to create a harmonious environment.
· Ensure all administrative processes involving personnel are handled on a timely basis (i.e., performance evaluations, salary reviews, time sheets, change of status forms, etc.).
Maintenance
· Maintain community appearance and ensure repairs are noted and completed on a timely basis. This requires regular community inspections and tours.
· Assure quality and quantity of market ready apartments.
· Ensure that models and market ready apartments are walked daily and communicate any service related needs to maintenance.
· Ensure that all service requests are recorded and communicated appropriately to maintenance.
Job Type: Full-time
Pay: $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
