Position Overview
Zula & Mac is seeking a highly organized, detail-oriented, and technologically proficient Administrative & Inventory Assistant to support inventory and merchandise operations across our two retail locations.
This role manages many of the behind-the-scenes processes that take merchandise from delivery to the sales floor, including invoice and product entry, pricing, labeling, inventory transfers, damage claims, and transportation of merchandise between locations.
Our inventory process can be complex and requires someone who is a quick learner, strong problem solver, comfortable with basic math, highly competent with technology, and exceptionally attentive to detail. This role also requires strong communication and teamwork, as the inventory process involves frequent coordination and handoffs between team members.
Key Responsibilities
- Enter invoices, new products, costs, pricing, and other product information into Shopify.
- Perform basic calculations related to product costs, shipping, quantities, and pricing.
- Generate and print price labels and ensure merchandise is accurately priced and ready for the sales floor.
- Help ensure incoming orders are properly received, checked for accuracy, and inspected for damage.
- Submit vendor claims for damaged merchandise and track claims through full resolution, including credits, refunds, or replacements.
- Maintain accurate inventory records across both Zula & Mac locations.
- Process inventory transfers in Shopify and ensure merchandise is assigned to the correct location.
- Transport merchandise between our Flagship Store on Lewisburg Avenue and our store at The Factory at Franklin as needed.
- Identify and help resolve inventory discrepancies or missing information.
- Communicate closely with buyers, management, and retail team members to ensure each step of the inventory process is completed accurately.
- Cross-train on the Zula & Mac point-of-sale system and provide occasional register and customer-service backup as needed.
Qualifications
- Exceptional attention to detail and accuracy.
- Strong critical-thinking and problem-solving skills.
- Highly competent with technology and able to learn new systems quickly.
- Strong basic math skills.
- Highly organized and able to manage multiple tasks and follow-up items.
- Strong communication and teamwork skills.
- Able to take ownership of responsibilities and follow tasks through to completion.
- Able to recognize discrepancies, ask questions, and proactively solve problems.
- Valid driver's license and reliable transportation for travel between locations.
- Ability to safely lift, carry, load, and unload merchandise as needed.
Preferred Qualifications
- Previous retail experience.
- Experience with Shopify or another retail inventory/POS system.
- Experience with inventory, merchandise receiving, vendor communication, or administrative support.
Why Join Us
We are a growing, female-owned & led small family business focused on creating a warm, elevated shopping experience and beautifully curated spaces. This is an opportunity to play a meaningful role in shaping the future of our business within a highly collaborative environment where your contributions are visible and valued.
Pay: $18.00 - $20.00 per hour
Benefits:
Application Question(s):
- If you have a LinkedIn profile, please provide the link here.
Work Location: In person
