Salary Grade: 9
Salary starting: $46,225 - $58,925
Status: Regular, Full-time, Non-exempt
United Way Equity Definition
We recognize that structural racism and other forms of oppression have contributed to persistent disparities in our region. We must focus our work on the most marginalized groups, and we know that centering race and ethnicity is critical to ending the historical and social inequities that continue to exist in our region.
United Way of Central Oregon is seeking a dedicated and compassionate HRSN Housing Stability Coordinator to join our Housing Stability team. The Health-Related Social Needs (HRSN) Coordinator will play a vital role in supporting a team of HRSN Housing Stability Managers who work to improve housing stability by disbursing HRSN benefits to support with rent, utility assistance, and tenancy services for members of the Oregon Health Plan in Central Oregon. This position requires strong collaborative, organizational, and interpersonal skills as the incumbent will collaborate with the point persons within PacificSource, the Coordinated Care Organization for this program. Excellent communication abilities are essential, must possess a strong commitment to racial equity, and be experienced at delivering trauma informed care. Demonstrated experience working with vulnerable populations and engaging using a whole person approach to service delivery. Must be well-informed of community-based resources in the various counties in Central Oregon. Having strong connections to underserved communities in the area is preferred.
Administrative Support: The incumbent will play an instrumental role in the coordination of services between members, their Housing Stability Managers, landlords, and property managers, and must be comfortable working under short deadlines while navigating multiple data platforms such as Unite Us, MMIS, and Apricot.
Care Management Support: Collaborate with HRSN Housing Stability Managers to access referral requests and confirm eligibility for the HRSN program. Participate in the assessment of a member’s housing needs, utilizing a Housing Stability Matrix, which will help identify additional areas of support and needed resources to maintain housing.
Tenancy Support: Support Housing Stability Managers with collecting documentation from landlords and property management companies. Communicate with landlords to help inform them about the HRSN program, services available, and support members will receive that will help support their ability to remain housed.
Data Collection & Reporting: The HRSN Coordinator is responsible for utilizing Unite Us, a closed looped referral platform to accept and assign incoming referrals. Provide data input and be responsible for maintaining quality control measures for data entered by the team. Maintain accurate and up-to-date client records.
This job description describes the general nature and level of work performed by employees assigned to this position. This is not an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.
Additional Competencies and Required Skills
Supervision and Working Relationships
Supervisory Direction Received:
Working Relationships:
United Way staff, local, regional partners, community and nonprofit organizations, and community members.
Supervises:
Education, Skills, Experience, and Training Required for this Position
Associates Degree in human services, general studies or another related field preferred; equivalent education, work, and lived experience will be considered to offset Degree.
Understanding of Landlord/Tenant Laws, Fair Housing practices, Housing First modalities, and providing Trauma Informed Care is preferred.
Intermediate knowledge of Microsoft Office Suite (Excel, Word, Outlook, and PowerPoint) is essential.
Frequently operates a computer and other office productivity equipment, such as copy machine, printer, phone, and fax machine.
Frequently required to move about inside the office for meetings, access to information, office equipment, etc.
This job description describes the general nature and level of work performed by employees assigned to this position. This is not an exhaustive list of all required duties, responsibilities, and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.
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