About us
We are a construction company and we specialize in providing top-quality services for various construction projects. We are a growing company with a focus on teamwork, customer satisfaction, and growth opportunities for our staff. We’re seeking a dynamic, motivated, and eager individual to join our team in a key role, where you’ll be responsible for both front desk duties and assisting with the after-sales process.
Overview
As a Front Desk & Project Support Specialist, you will be the first point of contact for clients and visitors, while also playing a vital role in supporting the after-sales process. This includes tasks such as reading and processing piling plans, taking off measurements, organizing project files, and assisting with underground tickets. You’ll collaborate closely with our project manager to ensure smooth operations and excellent customer service.
Responsabilities
- Answer incoming calls, directing them to the appropriate department or personnel.
- Greet and assist clients and visitors in a professional manner.
- Assist in reading and processing plans, performing take-offs for project planning.
- Prepare and maintain accurate records for each project, ensuring files are well-organized.
- Handle underground tickets and ensure all necessary paperwork is completed.
- Support the team with the preparation of Notice To Owners (NTOs).
- Work closely with the team to support the negotiation and after-sales process.
- Communicate effectively with both internal teams and external clients to ensure project milestones are met.
- Assist with any other administrative or support tasks as needed to ensure smooth project execution and customer satisfaction.
Qualifications:
- Strong communication skills (both written and verbal).
- Ability to multitask and prioritize in a fast-paced environment.
- Strong attention to detail and organizational skills.
- Proactive, self-motivated, and a quick learner.
- Ability to work independently and as part of a team.
- Eagerness to grow within the company and take on new responsibilities.
- Previous experience in an administrative or customer-facing role is preferred.
- Experience in construction or project management is a plus, but not required.
- High school diploma or equivalent required.
- Bilingual is a plus, but not required.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Ability to Commute:
- Fort Lauderdale, FL 33309 (Required)
Work Location: In person
