Overview:
Begin a rewarding career in healthcare with a great organization where your growth and contribution matter. As the welcoming face of our clinic, you will help create a positive experience for every patient while building valuable skills in healthcare.
Under the direction of the Supervisor, the Customer Service Representative serves as a key liaison between patients and healthcare staff by scheduling appointments, maintaining medical records, and providing timely, professional assistance.
Qualifications:
Required: High School Diploma or GED.
Preferred: Completion of a Medical Terminology course.
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Demonstrated effective verbal and written communication skills.
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Ability to handle stressful situations professionally, courteously, and effectively.
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Basic understanding of medical terminology.
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Strong customer service and interpersonal skills.
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One to two (1–2) years of customer service experience.
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Two (2) years of customer service experience in a healthcare-related environment.
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Responsible for serving patients across all age groups.
