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HEW Parlor & Chophouse Host/Hostess (Part-Time)

Fenway Hotel -
Dunedin, FL

Job Details

Part-time

Benefits

Paid jury duty
Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Career development plan
Vision insurance
Employee discount
Bereavement leave
Referral program

Qualifications

Customer communication

Full Job Description

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

About the Fenway Hotel
Originally opened in 1927, The Fenway Hotel is an icon of the jazz age, playing host to notable explorers, artists, politicians, musicians and living legends in its time as an operating hotel. Today, Fenway is a Mainsail Lodging & Development property and a member of the prestigious Autograph Collection® of Marriott International, Inc.

The Fenway Hotel overlooks the beautiful Dunedin Channel offering views of breathtaking sunsets and gorgeous Florida waters. We’ve created a homage to Dunedin’s rich music history and a destination for those to get carried away in their own verse. If you share our passion, we look forward to hearing from you.

It’s time to write your own tune with us and join the band at Dunedin’s very own jazz inspired boutique hotel. Can you sing along? Apply today!

Tampa Bay Top Workplaces

“Voted a Top Workplace! Mainsail Lodging & Development was named a 2025 Top Workplace by the Tampa Bay Times—a reflection of our positive culture, growth opportunities, and commitment to our team. Join us!”

Overview of the role:

HEW Parlor & Chophouse Host/Hostess will be responsible for greeting and seating all guests in the dining areas to ensure each guest is welcomed with a warm, friendly, and enthusiastic greeting and that they are seated as quickly as possible to start their dining experience.

Must be 18 or older to apply.

Essential Job Functions

Welcome each guest genuinely and seat them as quickly as possible

Ability to converse with guests in a friendly, hospitable and informative manner

Use a rotation method to ensure seating is fair

Report to work on time and in proper uniform/approved attire

Work as a team with all team members within the hotel

Check greeter station assigned for cleanliness of area

Ensure the front of the restaurant is clean and all objects are dust free

Check all tables to ensure they are set up and ready to be seated with guests

Communicate to servers when seating tables

Assist servers when necessary

Have knowledge of all areas within the hotel

Ability to communicate to managers the flow of private dining rooms

Observe flow of the private dining rooms

Assist in the detailing of tables and remove items not in use, extra place settings should be removed

Attend department meetings and daily stand ups

Perform other duties as management requests to service our guests.

Ability to use POS (point of sale) system and Open Table reservation system

Assist managers with daily duties such as scheduling of stations

Follow the procedures addressed in the training manual

Hotel Performance

Ensure successful performance results, including assisting guests with an exceptional experience to ensure high guest survey scores on GSS, according to Marriott and Mainsail standards

Qualification Standards

Education & Experience

High School diploma or higher

Previous hospitality experience preferred

Excellent customer service skills

Excellent communication skills, both verbal and written

Ability to use technology e.g. tablets, iPads

Ability to assist with menu revisions when needed

Physical Demands

Ability to sit or stand for extended periods of time

Ability to communicate clearly

Ability to lift 20 lbs. or more

Corrected vision to normal range

Long hours sometimes required

Mental Demands

Make sound judgments quickly

Work on multiple tasks, making appropriate progress towards deadlines

Manage differing personalities within the office, the hotel and the community

Maintain the highest degree of confidentiality

Ability to work effectively in stressful, high pressure situations

Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying and solving problems as necessary

preventing, identifying, and solving problems as necessary

24 hour Operation Info:

NOTICE: The hotel business functions seven days a week, 24 hours a day. All employees must realize this fact and be aware that at all times it may be necessary to move employees from their accustomed shift as business demands. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Benefits:

Full-time Associate Benefits

Medical, Dental, & Vision | HSA & Flexible Spending Account Options | Basic Life & Disability Plan Options | 401K Retirement Plan | Paid Time Off | Holiday Pay | Career Training & Development Opportunities | Tuition Reimbursement | Bereavement Leave | Employee Assistant Program (EAP) | Jury Duty (May vary by state) | Employee Discounts | Employee Referral Bonus | Free meal for all full-service hotel employees

Part-time Associate Benefits

All above-listed benefits except for Medical Insurance, Holiday Pay, Tuition Reimbursement

Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.

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