Job Overview
We are seeking a friendly and professional individual to join our team at a condominium, acting as the first point of contact for residents, guests, and invitees. This role plays a key part in ensuring a safe, secure, and welcoming environment while maintaining clear communication and updating resident information. The ideal candidate will have a keen attention to detail and a strong commitment to delivering exceptional service at all times.
Responsibilities include but are not limited to:
- Greeting all residents, guests, and invitees with a friendly smile and positive attitude.
- Answer all incoming calls in a professional and courteous manner.
- Adhere to the Post Orders to ensure residents are protected and safe.
- Responsible for reporting any violations of the Rules and Regulations to the property manager.
- Provide entrance to all authorized individuals and maintain the areas secure.
- Maintain and update resident information in the community software.
- Follow and adhere to emergency procedure protocols in case of an emergency.
- Maintain a daily report and provide it to the Property Manager and Maintenance Personnel.
- Walk around property and report any maintenance issues and/or liabilities, such as tripping hazards, burnt light bulbs, etc.
- Must be aware of the property’s fire alarm systems and immediately report any system failures.
- Log in and notify residents of deliveries (maintain inventory log).
Requirements:
- Bilingual in English and Spanish
- Strong customer service and phone etiquette skills
- Proficient in Microsoft Office
- Previous customer service experience, ideally in a front desk or similar role in a residential or condominium setting.
Position (ED)
- $ 17.00 an hour
Work Location: In person Edgewater/Midtown area
Pay: $17.00 per hour
Benefits:
- 401(k) matching
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Do you reside within 15 miles from zip code 33137?
Experience:
- Condominium Front Desk: 1 year (Required)
Language:
- fluent English/Spanish (Required)
Ability to Commute:
- Miami, FL 33137 (Required)
Work Location: In person
