Make a Real Difference Every Day
We are seeking a highly organized, compassionate, and proactive Scheduler/Care Coordinator to join our growing home care team. This role is the heartbeat of our operations — ensuring caregivers and clients are matched effectively, schedules run smoothly, and families receive exceptional support.
If you thrive in a fast-paced environment, love solving problems, and enjoy helping others, we’d love to meet you.
Scheduling & Staffing
- Build and manage caregiver schedules to ensure all client shifts are covered
- Coordinate last-minute call-offs, schedule changes, and urgent staffing needs
- Match caregivers to clients based on skills, availability, personality, and care needs
- Maintain accurate scheduling records and documentation
- Monitor overtime, availability, and staffing efficiency
Client & Caregiver Coordination
- Serve as a primary point of contact for clients, families, and caregivers
- Communicate schedule updates and care information clearly and professionally
- Support caregiver engagement, retention, and accountability
- Help ensure high-quality client care and satisfaction
- Assist with onboarding coordination and caregiver introductions
Operations & Administrative Support
- Maintain accurate client and caregiver information in scheduling software
- Support care plan updates and service coordination
- Collaborate closely with the office staff and the leadership team
- Help ensure compliance with company policies and industry standards
- Assist with after-hours or on-call support as needed
Required Qualifications
- Previous scheduling, staffing, coordination, or customer service experience
- Strong organizational and multitasking skills
- Excellent communication and problem-solving abilities
- Ability to remain calm and professional under pressure
- Proficiency with computers, scheduling systems, and Microsoft Office/Google Workspace
- Dependable, detail-oriented, and team-focused
Preferred Qualifications
- Experience in home care, healthcare, medical staffing, or senior services
- Knowledge of caregiver scheduling and client coordination
- Experience with scheduling software or home care management systems
- Bilingual skills are a plus
- Meaningful work that impacts families and seniors every day
- Supportive and collaborative team culture
- Opportunities for growth and advancement
- Competitive pay
- Paid training and ongoing support
- Health benefits
- Stable, growing company with a strong mission
- Full-time
- Monday–Friday with rotating on-call responsibilities
Competitive hourly pay based on experience.
If you are compassionate, organized, and ready to help coordinate exceptional care for clients and families, we encourage you to apply.
Join a team where your work truly matters.
