Description:
Job Description: Service Advisor
Clay Subaru is a family-oriented dealership committed to providing exceptional customer service and a welcoming atmosphere. Our service team is known for professionalism, efficiency, and dedication to customer satisfaction.
We are seeking a motivated and experienced Service Advisor to join our team. The Service Advisor is the key point of contact between customers and our service department, ensuring a smooth and efficient service experience. You will be responsible for communicating repair and maintenance recommendations, providing accurate estimates, and ensuring top-notch customer satisfaction.
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Greet customers and assess their vehicle service needs.
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Clearly explain recommended services and repair options.
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Prepare accurate repair estimates and obtain customer approvals.
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Coordinate with service technicians to ensure timely and quality repairs.
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Keep customers informed on the status of their vehicles.
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Handle customer concerns and work to resolve any issues promptly.
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Promote service specials and dealership maintenance programs.
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Maintain accurate records of services performed and customer interactions.
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Previous experience as a Service Advisor in an automotive dealership or repair shop is required.
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Strong knowledge of vehicle maintenance and repair services.
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Excellent customer service and communication skills.
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Ability to multitask in a fast-paced environment.
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Proficiency in computer systems and service management software.
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A team player with a positive attitude and a strong work ethic.
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Valid driver’s license and a clean driving record.
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Starting Bonus up to $3,000 (based on experience and qualifications).
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Competitive salary with performance-based incentives. Anywhere from 75k-200k per year
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Health and dental insurance.
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401(k)
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Paid time off and holidays.
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Employee discounts on service and vehicle purchases.
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Ongoing training and career growth opportunities.
If you're an experienced Service Advisor looking for a rewarding opportunity with a supportive team, apply today and become a part of the Clay Subaru family!
Requirements:
PI286109446
