Company Overview
We are a leading, fast-paced plastic surgery medical practice seeking a professional and personable Front Desk Receptionist to join our team. This role is the first point of contact for our patients and plays a key role in delivering a concierge-level experience from the moment they arrive.
Responsibilities
- Warmly welcome patients and visitors, ensuring a seamless and professional check-in/check-out process.
- Answer multi-line phones promptly and courteously, directing calls and taking accurate messages.
- Manage appointment scheduling, confirmations, and follow-ups with precision.
- Provide concierge-style service to patients—anticipating needs, assisting with inquiries, and ensuring comfort in a discreet and professional manner.
- Coordinate with clinical staff to maintain smooth patient flow throughout the day.
- Handle payments and patient records with accuracy and confidentiality.
- Qualifications
- Previous front desk or administrative experience in a medical office preferred.
- Strong organizational skills and attention to detail in a fast-paced setting.
- Excellent communication skills with a polished, professional demeanor.
- Demonstrated ability to work collaboratively as part of a team with a positive, can-do attitude.
- Proficiency with scheduling software, EMR systems, and Microsoft Office.
Why Join Us:
- Be part of a respected practice known for clinical excellence and patient care.
- Join a supportive, team-focused environment where every member contributes to patient success.
- Competitive compensation and benefits package.
Job Type: Full-time
Benefits:
- 401(k)
- Bereavement leave
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person
