Reports to: Community Manager
FLSA status: Non-exempt
Purpose of job: To ensure that the property’s exterior and interior are maintained in an attractive manner; that fixtures, appliances, other equipment and community spaces are maintained safely; the maximization of the property’s income-generating ability; and that tenants and their guests enjoy a quality customer service experience and a comfortable and safe place to live.
Essential Job Functions:
MAXIMIZE REVENUE:
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Complete apartment turnovers within three days of vacancy
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Complete work orders within 24 hours
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Obtain bids for property projects
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Scheduling vendors as needed
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Perform regularly scheduled inspections of all common areas, buildings, equipment, fixtures, plumbing and appliances
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Paint interior and exterior surfaces as necessary
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Walk the property grounds daily to ensure safety & cleanliness
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Interact w/residents in a professional, courteous and non-discriminatory manner-Comply with all Fair Housing and Equal Housing Opportunity requirements
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Attend Fair Housing & maintenance seminars on a regular basis
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Perform other duties as assigned by manager
MINIMIZE EXPENSES:
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Ensure that preventive repairs are done on a regular basis
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Communicate daily with manager re: turns & work order scheduling, staffing, vendors, & supply needs.
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Maintain an inventory of tools, supplies and materials
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Organize maintenance shop and storage areas.
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Immediately respond to maintenance emergency situations
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Ensure that recalled appliances are promptly replaced
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Ensure that building is in accordance with all applicable building codes, ordinances, pool safety, fire codes and emergency evacuation regulations.
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Always comply with OHSA safety regs OPTIMIZE CURB APPEAL:
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Develop, train, supervise & discipline maintenance staff (with guidance from manager)
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Ensure that property’s exterior is attractive and safe at all times
Knowledge, Skills & Abilities Required:
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Ability to work as a team player-Ability to multi-task
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Demonstrates customer service skills-Demonstrates a desire for continuous professional development
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Demonstrates ethical behavior and integrity at all times
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Demonstrates professional appearance and good hygiene at all times
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Takes initiative to anticipate problems
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Extensive knowledge of appliance repairs, plumbing, pool/spa, electrical and HVAC systems
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Ability to climb stairs, ladders, scaffolds to inspect above ground level units
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Ability to manually operate tools, switches, gears
Qualifications:
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A valid driver’s license, reliable transportation, and automobile insurance
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Must possess own hand tools
Working Conditions:
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90% inspecting property grounds and apartment units, which requires the ability to climb stairs and maneuver narrow walkways.
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Frequent lifting, pushing, carrying or pulling of 20-50 pounds
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Frequent kneeling, crouching, bending and reaching to inspect appliances and fixtures.
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May be required to work weekends and/or to be on-call to respond to emergencies