We are a new, physician-owned ophthalmology practice opening in Estero, FL. This is our first hire, and the right person will play a key role in shaping the practice from day one.
This position is ideal for someone who is hands-on, detail-oriented, dependable, and comfortable working in a startup environment. Must be outgoing, friendly and not afraid to jump in anywhere you are needed to ensure patient needs are met.
What You’ll Do
- Answer phones professionally and compassionately
- Schedule new and established patients accurately
- Create an excellent first impression for patients
- Collect and verify patient demographics and insurance
- Perform basic insurance eligibility checks
- Coordinate referrals and prior authorizations
- Scan and manage medical records
- Communicate with a remote billing specialist
- Assist with front-office operations and workflow development
- Meet potential referring doctors in the community
What We’re Looking For
- Prior medical office experience required
- Strong communication and organizational skills
- High attention to detail and accuracy
- Professional, ethical, and reliable
- Comfortable answering phones and handling multiple tasks
- Willing to grow with the practice
Schedule & Growth
- Full-time
- Clear opportunity to advance into a Lead Administrative or Practice Manager role based on performance
Compensation & Benefits
- Competitive hourly pay
- Raises tied to responsibility and performance
- Benefits (see additional info)
Who Will Thrive Here
You will do well in this role if you:
- Take pride in accuracy and patient experience
- Are comfortable “doing the work,” not just supervising or watching
- Want long-term growth—not just a temporary job
Please apply with your resume and a brief note explaining why you’re a good fit for a startup medical practice.
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Opportunities for advancement
- Vision insurance
Application Question(s):
- How soon can you start working in the office in Estero, FL?
- What city and state do you currently live in?
- How many driving miles is 22904 Lyden Dr, Estero, FL 33928 from your home? You can round it to a couple of miles.
- Drug screening through Quest and criminal background check will be performed. Do you agree to forfeit $2,000 in wages, in addition to immediate termination, if you fail either criminal background or drug screen?
- The practice requires phone and smart watches to be stored in a drawer during work hours, except during lunch time. What are your thoughts on this policy?
- What are your preferred working hours?
- In the last 5 years, how many months did you work as the patient access representative, interacting in person with patients at the front desk?
Experience:
- front office in private medical practice: 3 years (Required)
Work Location: In person
