The housekeeper is responsible for maintaining clean, comfortable rooms.
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Be ready to begin work at the specified time; in the appropriate uniform with a name tag.
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Punch in on timecard and obtain work schedule from the Head Housekeeper or Manager.
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Clean all assigned rooms and common areas as specified by Head Housekeeper or Manager.
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Help strip linens from rooms to begin washing.
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Report all maintenance problems to Manager.
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Turn in all lost and found items immediately.
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Keep all storage areas neat. Keep all storage closets locked.
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Inspect furniture, fixtures and equipment daily. Report problems to the Manager.
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Pick up trash and make sure that all common areas are free of debris.
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Always be on the alert for any potential safety hazards and report them to the Manager in writing. Each employee is a part of the hotel security team.
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Houseman must be able to lift, bend, stoop and go up and down stairs.
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Houseman must be able to lift up to 25 pounds. Employee required to seek assistance if unable to lift or move an item over 25 pounds.
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Know emergency procedures and how to respond. Be familiar with the fire system and how to shut it off if there is a false alarm.
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Always speak to each guest with whom you come in contact with in the hotel. Be courteous and friendly.
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All business is to be kept confidential on and off duty.
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Perform all duties assigned by the Head Housekeeper or Manager.
None.
