Inside Sales Account Manager

Hyperion Materials & Technologies -
Dublin, OH

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Job Details

4 hours ago

Qualifications

Microsoft Excel
Microsoft Outlook
Industrial manufacturing sales experience
High school diploma or GED
B2B business model
Corporate sales environment
Cross-functional collaboration
Manufacturing company experience
Technical Proficiency

Full Job Description

Summary

The Inside Sales Account Manager drives revenue and profitability by prospecting new customers within the region and expanding sales among existing accounts. This is a remote U.S.-based position. To support regional customer coverage and collaboration, applicants must be located in the Mountain, Pacific, or Central time zones.

Essential Duties and Responsibilities

Manage relationships with approximately 150 existing and potential Hyperion customers. Contacts customers via email and phone call to drive sales. Identify opportunities to grow revenue and profitability.
Analyzes prior product sales to customers and identifies opportunities. Collaborate with sales manager to develop a sales strategy.
Develop product knowledge to share with customers and respond to their questions.
Collaborates with segment manager on pricing, and terms. Closes the sale and follow up on payments.
Ensure customers pay in a timely manner. Make follow-up calls regarding payments.
Develops pre-call planners, writes summary reports and enters in CRM. Utilizes CRM for customer communication and follow up.
Serves as liaison between customer and field sales reps. Coordinates onsite visits or consultations with field sales when needed.
Collaborate with customer service to ensure customer orders have been entered. Responds to concerns raised by customers about delivery times and invoicing.
Follows up with customers and escalates issues internally as needed.
Follow up with customers to ensure their satisfaction with Hyperion products and services.
Achieve or exceed monthly sales quotas
Attend sales meetings to understand company strategies and provide insight.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Work Experience

High school diploma required; 2-year degree preferred
Ability to speak English and Spanish fluently preferred
4-6 years of experience in technical sales in a manufacturing business to business environment
Or equivalent combination of education and experience

Technical Skills/Physical Requirements

Experience in Microsoft Dynamics or similar system a plus
Ability to navigate a complex organization and execute across multiple functions
Self-Starter and highly motivated
Strong communication (written and verbal), interpersonal, and organizational skills
Experience with CRM and industrial business-to-business products
Proven professionalism with the ability to use discretion and sound business judgment
Proficiency with Microsoft Office: Outlook, Word, PowerPoint and Excel
High attention to detail required
Ability to work in a fast-paced environment
Travel - 4 times per year for internal meetings

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Summary

Essential Duties and Responsibilities

Qualifications

Education and/or Work Experience

Technical Skills/Physical Requirements

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