We are seeking a Full-Time Mental Health Receptionist for our counseling offices in Stroudsburg and East Stroudsburg, PA. This role is ideal for a detail-oriented, compassionate professional who values confidentiality and excellent client service.
Schedule:
Monday, Thursday, Friday: 9:00am - 5:00pm (Stroudsburg)
Tuesday and Wednesday: 11:00am 7:00pm (East Stroudsburg)
Responsibilities:
- Greet clients and manage incoming calls, emails, and visitors professionally
- Schedule appointments, intakes, evaluations, and groups across multiple calendars
- Perform administrative tasks including data entry, filing, and EHR documentation
- Manage client check-ins/check-outs and process co-payments accurately
- Verify insurance eligibility and assist with basic insurance questions
- Communicate messages and documentation to therapists
- Maintain a clean, organized, and welcoming reception and waiting area
- Uphold strict client confidentiality and a trauma-informed environment
Qualifications:
- Experience in a medical, behavioral health, or legal office preferred
- Strong communication, organization, and time management skills
- Proficiency in Microsoft Word and Excel; EHR experience a plus
- Excellent customer service skills with a calm, professional demeanor
Apply today to join a compassionate mental health team in a supportive, client-centered environment.
Pay: $15.00 per hour
Work Location: In person
