Job Overview
Join our dynamic team as the Assistant Outlet Manager at a luxurious hospitality establishment, where energy, excellence, and exceptional service converge. In this vital role, you will support the Outlet Manager in overseeing daily operations of the food and beverage outlets, ensuring a seamless guest experience that reflects our commitment to quality and sophistication. Your leadership will inspire staff, uphold high standards of food safety and service, and contribute to the overall success of our upscale hospitality environment. This position offers a fantastic opportunity for a motivated professional eager to develop their management skills within a vibrant luxury setting.
Duties
- Assist in managing daily outlet operations, including supervising staff, ensuring smooth shift transitions, and maintaining high service standards
- Support staff training and development to foster a knowledgeable, motivated team committed to delivering exceptional customer experiences
- Oversee food preparation processes, ensuring compliance with food safety regulations and quality standards
- Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation
- Monitor inventory control procedures to maintain optimal stock levels while minimizing waste and controlling costs
- Supervise food production, catering events, banquets, and casual dining services to ensure timely delivery and presentation excellence
- Conduct staff interviews, performance evaluations, and manage shift schedules to optimize team productivity and morale
- Enforce food safety protocols, hygiene standards, and proper handling procedures across all outlets
- Analyze profit and loss reports to identify opportunities for revenue growth and cost savings
- Support management in budgeting activities, food management strategies, and overall restaurant management initiatives
Skills
- Proven experience in food service management within fine dining or casual dining environments with banquet or catering experience preferred
- Strong knowledge of POS systems including Aloha POS and Micros POS; adept at cash handling and sales reconciliation
- Excellent leadership skills with experience managing hospitality teams; capable of supervising staff effectively and fostering team development
- Skilled in food preparation, kitchen management, and culinary processes with a focus on food safety standards
- Exceptional customer service skills with the ability to handle guest inquiries professionally and resolve issues promptly
- Experience in managing inventory control, budgeting, profit & loss analysis, and food safety programs
- Effective communication skills for managerial tasks such as interviewing, training & development, team leadership, and managerial communication
- Ability to multitask efficiently during shift management while maintaining attention to detail in food handling and service quality
- Basic math proficiency for cash handling, inventory calculations, and financial analysis
- Knowledge of managing hospitality teams in fast-paced environments such as quick service & fast-food restaurants or casual dining establishments
This role is ideal for passionate hospitality professionals eager to elevate guest experiences through energetic leadership. We are committed to supporting your growth with comprehensive training programs focused on team management, food safety practices, and operational excellence. Join us in creating memorable moments for our guests while advancing your career in a vibrant luxury setting!
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
