Reports To: Director of Patient Family Services
Status: Non exempt / hourly
FT, PT, PRN: Part time
Shift: Saturday - Monday 8am - 4:30pm
On Call: Friday 4:30p - Monday 8am
Location: Elizabeth House/Community
Provide social work services and support that ensures the patient and their family/caregiver receive psychosocial services according to the standards of Four Seasons Compassion for Life mission statement, policies, and procedures. SW works in a variety of locations including the IPU and the community based on need.
Essential Duties & Responsibilities:
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Responsible for performing initial and ongoing psychosocial assessments of patients/family/caregiver with a holistic perspective that incorporates identification of support systems and barriers to care.
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Implement a plan of care for each assigned patient/family/caregiver unit and evaluation of that plan of care
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Serve as liaison to community health, welfare, and social agencies and make referrals to appropriate agencies on behalf of the patient and family.
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Contribute to patient and family counseling and education with regards to family systems/dynamics and coping methods
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Assist client/family/caregiver with determining health care goals and grief and loss goals.
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Address advocacy needs for patients/families/and organization.
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Responsible for organizing/facilitating the discharge of patients.
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Actively participate in IDG team meetings for development and evaluation of the patient’s plan of care
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Evaluate the financial needs of each patient/family and make appropriate interventions for financial assistance.
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Assist the family/caregivers in making final arrangements prior to or at time of patient’s death.
Knowledge, Skills & Abilities:
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Knowledge of Federal, State and Local regulations and Medicare Conditions of Participation
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Knowledge of HIPAA privacy rules and regulations
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Knowledge of electronic medical records systems
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Expertise in discharge planning
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Knowledge of Hospice Services to include Hospice Medicare Benefit
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Demonstrate basic data entry skills
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Demonstrate excellent organization skills
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Demonstrate excellent interpersonal skills
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Demonstrate excellent written and oral communication skills
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Ability to work under pressure to meet deadlines
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Ability to take initiative and utilize innovative techniques and ingenuity
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Ability to interact with various departments throughout the organization
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Ability to work flexible hours, if needed
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Ability to participate as a team player to coordinate projects
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Ability to plan, prioritize and coordinate multiple projects
Education:
- Bachelor’s in Social Work (BSW) OR Master’s in Social Work (MSW)
Experience:
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1-3 years experience within a healthcare setting
Licensures & Certifications: (if applicable)
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Valid NC, Clinical Social Worker license (LCSW) preferred
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Valid driver’s license and proof of automobile insurance
Summary of Physical Requirements:
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Walking, standing, sitting, bending, reaching, twisting, crouching/squatting, kneeling
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Flexion/Extension of arms/wrist
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Hand dexterity to include gripping, pushing/pulling and writing
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Work to achieve performance goals, pursue progress toward individual development plan (IDP) and demonstrate Four Seasons values and competencies.
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Perform duties in compliance with Medicare Condition of Participation
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Participate in the coordination of the patient’s hospice care in accordance with professional standards of practice.
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Practice within the scope of license, certification or registration, where applicable, and as required by law and regulation.
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Develop and maintain professional relationships with all members of other teams involved in client’s care.
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Demonstrate the ability to function in a variety of care environments, including home settings, skilled nursing facilities, assisted living environment, etc.
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Evaluate bereavement/pre-bereavement needs of client/family/caregiver and develop bereavement plan of care based on that evaluation.
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Assist patients and caregivers in understanding the levels of care and the financial implications of each level of care.
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Responsible for obtaining the necessary information from third party providers for payment.
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Responsible for facilitating internal referrals.
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Assist in providing 24-hour on-call psychosocial services.
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Conduct pre-admission consults and/or facilitate completion of consent forms.
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Attend staff and mandatory in-services meetings, as required.
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Participate in ongoing education and assume responsibility for updating professional skills.
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Practice safety and infection control methods
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Perform other, yet similar duties as assigned.
