Position Overview
Youngsville Academy, a high-performing K–12 public charter school, is seeking a highly organized and professional School Office Administrator to support daily operations and ensure exceptional service to students, families, and staff. This role is central to maintaining accurate student records, coordinating front office functions, and supporting administrative leadership in a fast-paced, college-preparatory environment.
Key Responsibilities
Student Records & Transcripts
- Manage all student transcript requests (incoming students & transferring students)
- Maintain accurate academic records in FACTS/RenWeb
- Ensure compliance with FERPA regarding records access and confidentiality
- Process enrollment, withdrawal, and records transfer requests
Front Office Operations
- Serve as the primary point of contact for school office visitors, calls, and email inquiries
- Maintain a professional, welcoming, and efficient front office environment
- Coordinate daily attendance tracking and reporting
Administrative Support
- Support the Principal and administrative team with scheduling, communications, and documentation
- Prepare reports, correspondence, and school documentation as needed
Compliance & Reporting
- Maintain accurate student data in accordance with North Carolina Department of Public Instruction requirements
- Assist with audits, reporting deadlines, and state compliance documentation
School Operations
- Coordinate substitute coverage logistics and internal communications
- Assist with event planning
- Manage office supplies and ordering
Confidentiality
- Ensure strict confidentiality is maintained relating to student records (academic, behavioral, etc) and other aspects of the office/school environment.
Qualifications
- Associate’s or Bachelor’s degree required
- 3+ years of prior experience in school office management required
- Familiarity with student information systems (FACTS/RenWeb preferred)
- Strong knowledge of office procedures and recordkeeping practices
- High level of professionalism, discretion, and attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a structured, fast-paced environment
Pay: $35,000.00 - $48,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- What is your salary requirement?
- Why are you an excellent candidate for this position?
Education:
Experience:
- School Office Management: 3 years (Preferred)
Work Location: In person
