Job Overview
We are seeking a dynamic and detail-oriented Healthcare Administrative Assistant to join me in my private psychiatric practice for women and gender diverse individuals. In this vital role, you will serve as the backbone of our administrative operations, focusing on medication prior authorizations, FMLA, disability and medical accommodations paperwork, letters and communication with employers, HR, schools and other healthcare providers. Your energetic approach and detailed oriented approach will allow me to focus on patient care. This position offers an exciting opportunity to develop your skills within a fast-paced healthcare setting while making a meaningful difference in patients’ lives.
Responsibilities
- Manage prior authorizations
- Handle internal communication between medical staff, patients, billing and external partners with clarity and professionalism
- Assist with FMLA and disability paperwork
- Assist writing letters to HR/employers, and schools for leave of absences and return to work documentation
- Provide excellent customer service by answering phone inquiries, addressing patient concerns, and guiding clients through administrative procedures
- Support the medical team by preparing documentation, managing correspondence, and facilitating smooth clinic operationsRequirements
- Proven administrative experience within healthcare environments or related fields
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and communication tasks
- Knowledge of the DSM 5, Covermymeds and medical terminology
- Experience with electronic health records (EHR) management systems and data entry accuracy
- Excellent written and verbal communication skills for client interaction and internal coordination
- Ability to manage schedules effectively while handling multiple priorities in a fast-paced setting
- Demonstrated customer service skills with a professional yet approachable demeanor
Join me to be part of a dedicated practice committed to delivering outstanding mental healthcare support. Your proactive attitude and attention to detail will help ensure my patients receive the highest quality service while supporting my mission to improve mental health outcomes through efficient administrative excellence.
Pay: $20.00 - $45.00 per hour
Work Location: Remote
