Company Overview
Environmental Works LLC is one of Portland’s premier environmental and underground utility specialists serving residential and commercial customers throughout the Portland Metro area and Southwest Washington.
Our Motto: Job Done Right.
Our Culture: Work Hard, Play Hard.
We are looking for motivated, high-energy team members who thrive in fast-paced environments and want long-term career growth opportunities within the environmental and underground utility industry.
Environmental Works LLC is seeking a high-energy CSR / Sewer & Underground Project Coordinator.
At Environmental Works, we believe the best Project Engineers are built from the ground up. To manage a $50k underground utility project, you must first understand the needs of the customer on the other end of the line.
The first 3–6 months of this role are dedicated to mastering our CSR and Dispatch operations. This is your “Internal Boot Camp” where you will learn exactly how we solve problems for our clients, how our sewer, radon, heating oil tank, plumbing, and septic technicians operate, and how to navigate the fast-paced logistics of a top-tier environmental firm.
- Serve as the primary point of contact for high-volume incoming calls.
- Book inspections, intake project details, and strategically dispatch calls to the appropriate Project Managers.
- Manage the complex calendar of our sewer, radon, heating oil tank, plumbing, septic, and underground crews using ServiceTitan and CRM software.
- Coordinate with local municipalities to pull plumbing and right-of-way permits and manage “811” utility locate requests.
- Assist PMs with technical documentation, reviewing lead spreadsheets, project tracking, project coordination, bid follow-up, job follow-up, client satisfaction, filing, and more.
- Ensure every job is documented with precision to maintain our “Job Done Right” standard.
Months 0–6: CSR & Dispatch
- High-volume phone handling, booking inspections, and dispatching to PMs.
- Learn the industry, the clients, and the “EWorks” way.
Months 6–24: Project Engineering
- Transition into technical support.
- Handle permitting, site analysis, and compliance documentation.
- Support PMs on complex utility installs.
Year 3+: Project Management
- Full ownership of projects from initial bid to final inspection.
- Manage budgets, coordinate field teams, and drive department revenue.
Qualifications
- Bachelor’s degree preferred (Construction Management, Civil Engineering, Environmental Science, or Business).
- 2+ years of professional customer service or administrative experience.
- Backgrounds in high-volume environments such as food & beverage, sales, or logistics are valued.
- Exceptional attendance and a “Job Done Right” attitude.
- Strong communication, multitasking, and organizational skills.
- Ability to thrive in a fast-paced environment.
Compensation & Benefits
- Competitive Pay: $20–$25 per hour (DOE)
- Medical, Dental, and Vision Insurance
- 401(k) with matching
- Paid Time Off
- Direct mentorship and structured advancement opportunities
Work Location
In-person — Fairview, OR
Submit your resume and cover letter to [email protected].
In your cover letter, please highlight how your experience in high-volume communication or customer service has prepared you to transition into a technical project management career.
